Memphis Animal Services
4 from 1177 reviews
Address 2350 Appling City Cove, Memphis, TN 38133
Phone Number +19016367297
Description REPORT ANIMAL CRUELTY OR LOOSE DOGS Call 901-545-COPS (If this is an emergency affecting the safety of a person, please call 911.) Stray surrenders and owner surrenders are by appointment only, and MAS offers many resources to help pet finders and pet owners. Go to our website and click "I Found a Pet" or "I Need Help with My Pet" If you need help with a found pet and live in the city of Memphis, call 901-545-COPS. Memphis Animal Services offers a wide range of programs and services including the sheltering of lost and homeless animals, pet adoption and placement, spay/neuter programs, handling of animal control complaints & bite cases, dog licensing, cruelty investigations, humane education, and more.
Nicole Baker
Omg! This place is so unprofessional and the staff is just plain horrible. I went to adopt a puppy on Saturday . I showed them the one I wanted to adopt. I told them Saturday that it appeared that the paperwork was messed up. The puppy I picked out Saturday was a boy but the paperwork was saying he was a girl. I kept telling them that and they claimed they were going to get the paperwork straighten out but never did. They called me Monday to pick the puppy up and it wasn’t the puppy I selected on Saturday. They tried to give a completely different puppy. Then had the nerve to act like I was the problem. These people can’t be serious. No, one seemed to care they went on like oh well. No , one showed any empathy for the mix up or anything. It was like they were saying pick another puppy or move on. I will never go there ever again. I was trying to save a puppy life and instead my day was ruined. Now, I am out of $400 on things I bought for the puppy I never got. If, you are trying to adopt a pet from here don’t expect much. Remember these are city employees hint . I wish the state take this place over what a mess!!!! Below is a picture of the puppy I was suppose to get.
Presley
Why don’t we have the option of zero stars? The Memphis Animal Shelter is of no help at all. I used to defend MAS when they were criticized on the local news or by the public. It has to be a hard job. But they aren’t even trying. MAS doesn’t even answer their own phone. The police department answers. I called about a dog that showed up on my property. The response was a text listing all the ways that I could solve the issue. I don’t work for MAS. I posted about the dog with no response. I checked lost and found sites. I’ve asked people I know to take him. The dog won’t let us approach him. I already have two dogs and can’t afford another one. Is there only one person working for MAS? I called again days later and still no one has picked up the dog. This is why animals are in such bad condition when they end up at the shelter and nothing much can be done for them. They are out so long they get hurt or they get sick. This is why pets are often harmed by homeless animals because the animals are hungry, sick or hurt after being left out so long. Sadly, the same thing happened about a year ago. I called MAS about a dog that was roaming the neighborhood. He growled and snapped at me so I didn’t approach him again. Days and days and no MAS. Thankfully, a neighbor gave him a home. MAS did nothing and they aren’t doing anything about this dog either.
Sam Tackett
We would like to personally thank, Mary Claire Borys and Ivan Anderson, for all their help and assistance and compassion in bringing Treasure, (MAS-A-38505) to our attention and allowing us to rescue her. Although this was not our initial plan, it was the Lord’s will that she leave with us. May the Lord bless you for all you do for these Angels. 🐾❤️🐾🙏🐾
Sabrina Brown
I went to MAS to adopt a female kitten that I saw on their website and reminded me of a prior cat I owned. I went and saw the kitten but seeing that there was a brother I couldn't separate family. So I adopted both for the price of one. I couldn't take the kittens with me that day because they were on STRAY HOLD and needed to be fixed. On Friday afternoon I went to pick them up and was told that the girl was a boy! My only and most important requirement to adopt was shattered at that moment because I wanted to adopt a girl for one of my bully cats that only respects female kittens. Now I have 2 more boys and I hope it works out or I just added another problem with a house of 9 cats! The staff was friendly and explained their process to me. Overall, it was fairly smooth except for that wrongly identified sex of the kitten! What are the chances that they wouldn't get that right? If they had said both are girls it would have been perfect. However, the kittens are an absolute joy and I will need to be extremely careful introducing them to my bully cat!
Trinadè Cartier
My dog in which I adored was hit by a car in a hit and run accident and passed away. I had never been in that situation before and as I watched everything, I was in complete panic and shock. I filed a police report and simply wanted someone to come get my dog’s remains. MPD ensured me MAS would come for my pet. I waited and waited for hours by my pet’s side, and consistently called MPD dispatch since MAS doesn’t have any contact information. Prior to my dog being deceased for several hours, a dispatcher finally told me MAS had no plans to show up until Monday for his remains. My pet was pronounced deceased Saturday. In the mean time what was I suppose to do with his body until Monday?? I was told they had an emergency after hour service for instances as mine, however no. I was highly disappointed and grieving my loss tremendously. I felt no sense of urgency nor support from MAS nor MPD. I handled my deceased dog myself, and took him to receive a cremation myself. I expected more from MAS, as I cared for my pet ALOT and they gave me the impression his life didn’t matter. 0/10 will never look at MAS the same and they shouldn’t even be in business! No one has dared to even follow up with me or anything as it’s been a whole week later.. Rest well my sweet boy Tobi 03/14/21-07/27/24
Terrance Crump
They don’t care about the animals. They don’t care about the people. I adopted the dog and they did more injury to the dog than helping the dog and now they don’t answer the phone. They don’t want me to come up there. They told me to stay away, and I’m a recommend nobody adopt the dog from now Ever ever ever ever . Great dogs But it’s like picking up somebody else problem like 2000 and $3000 the bill that I’m stuck with on adopting a dog. From Memphis animal shelter. Horrible
Business Hours
Monday:13:00PM - 18:00PMTuesday:13:00PM - 18:00PMWednesday:13:00PM - 18:00PMThursday:ClosedFriday:ClosedSaturday:12:00PM - 16:00PMSunday:12:00PM - 16:00PM
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
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Services
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