PetSmart

4.3 from 2165 reviews

Address 2847 Chad Dr, Eugene, OR 97408

Phone Number +15416833353

Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.

Website https://www.petsmart.com/stores/us/or/eugene-store0390.html%3F

Reviews
Robert Smith

We groom our two aussiedoodles there by Michelle and she does a great job every time. Never a complaint.

Sarah Moore

One star to cover three complaints. 1)Website is terrible; despite selecting my store (and clicking through on Google to that specific store) every page every search on the website shifts me to a store an hour distant. Have complained to mgmt, does no good. Website upselling everything just like Amazon does hey PetSmart you aren't Amazon please make web shopping more user friendly! 2) returned item in unopened package with receipt (within prescribed time allowed) but cashier was completely unable to handle this routine transaction, finally as people in the LONG line at the ONE cash register open were starting to grumble I just accepted a "gift card" in lieu of putting charge back on my credit card. 3) a LOT of empty shelves and recently noticed huge increase in price in the items they do stock. Shopped there for years as I live w-in a couple blocks; now so disappointed just switching to other better run local retailers. PetSmart clean UP your ACT please!

Kevin Wiles

Searching for sensitive skin dog food. One of the associates stocking shelves was very helpful. Would have been four stars except for only one cashier and a long line.

Jeremy P. Brighton

It was a great experience there were lots of dogs and lots of friendly people the one thing I will say is they could have been a little bit quicker with getting a second cashier but that's just a general thing that's not necessarily a personal thing.

gregg sustaire

Big selection, high prices. Decent help.

Justbeingmaya 1

Love this place the lady that helped me get everything I needed was a super nice person . I decided to put this baby fancy bearded dragon in a 20 gallon tank . The dragon loves it so much . Iā€™m taking good care of the dragon šŸ‰. I got fish and a bearded dragon from this place. If there was a fish that looked kinda sick then she just gave me a new one witch was amazing.

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Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Planning

  • Quick visit

Payments

  • Credit cards
  • NFC mobile payments
  • Credit cards > American Express
  • Credit cards > Discover
  • Credit cards > MasterCard
  • Credit cards > VISA

Categories