Address 1808 Sir Tyler Dr, Wilmington, NC 28405
Phone Number +19102562624
Description Experience a level of care and compassion that will exceed any expectation. Our team wants to support and nurture the bond you have with your pet. We understand that both you and your pet are unique so, whether you are here for boarding, puppy play, grooming or medical care, we are devoted to meeting your unique needs. By ensuring your pet receives the best possible medical treatment available in a comfortable and caring atmosphere we will build a relationship with you to last a lifetime. Our doctors and staff utilize some of the most advanced technology available for your pet's medical needs and compliment that with our pet resort, to provide a home away from home when you need it. Our commitment to you is not a job it is a way of life.
Atlantic Hospital is truly the most loving and totally efficient vet office I have ever been too! Mr. Cheese, our frenchie, has been their patient for 5 years and they have been so awesome with his every need. Our family highly recommends Atlantic Hospital and Pet Resort! The staff is always so loving and makes Mr Cheese feel so loved and special. They always take their time with my many questions and their advice has always worked. Mr. Cheese has had surgery at Atlantic hospital and we felt so comfortable with Dr Rohr as his surgeon. However, all the vets are amazing and have been such a blessing!
Had an appointment today for all three of my dogs new patients. The appointment was at 2:30. When I made my appointments I explained to them in the very beginning that one of my dogs was extremely sick and is having surgery next week and was having a hard time breathing. They let us sit in the waiting room for 20 minutes. The only time I was approached was when she asked me about fecal tests or vaccine. I asked her to please check the records to see if my dogs had those tests or shots. When I asked what the Bordetella shot was for I was told it was for respiratory issues and was for dogs that get boarded. None of my dogs have ever been boarded or have gone to any kind of daycare. The lady at the front desk was talking to a couple that were checking out and were discussing how everyone should really get it. One of my dogs is 16 and I think we’ve done ok without it. So I felt like I was being shamed because we chose not to get it. This is not a good feeling when you are looking for a vet to take care of your dogs. No one even apologized for how much time it was taking, never approached us and said sorry we’re running late and when we got up to walk out, she said oh well do you want me to go and check in the back and see if they’re ready for you? I had to pay $65 for each dog just to make the appointment so because we left I lost that money. Definitely not a good fit, please use caution before making an appointment here.
I’ve had bad experiences at other vets in Wilmington and was really nervous to try out another. I am SO glad I did. Atlantic Animal Hospital was an amazing experience from start to finish. The front desk staff are very friendly and the vet tech and vet were both super patient, helpful, and kind. Will only be going here from now on!
Been coming here for years, but unfortunately will not be coming back to this facility and will be seeking care for my dog elsewhere. I live 45 minutes away, called them to tell them I would be a couple minutes late because of Wilmington traffic. Walk in at 11:02 after holding the door for the UPS man and waiting on him to park in their small parking lot. Checked in with front desk lady. Confirmed everything my dog needed and upgraded to get additional blood work as they suggested, purchasing other meds, etc... Sat down after a 6 minute check in process and then was told a few minutes later they have another appointment coming in in 10 minutes that because I was 15 mins late they couldn't see me today. All of the years I have been coming here, my dog is just another number to these people.
Horrible experience. Do your research and go elsewhere. Treated like dirt after spending over $1600.00. No refund given after changing the price of services after dropping dog off for surgery and overcharging after the tumor removal, dental cleaning and sealant. Zero compassion. Poor customer service and will never return calls they only respond via email. They just want the money and did nothing to help me after complaining for a week about my bill and how I was overcharged and treated like dirt. Facility increase in fees after being quoted a month ago for surgery and they inform me at 8am the day I showed up to drop my dog off for surgery. Nightmare is how I would describe my entire experience. Check your bill!!!!
My mother has been taking her pup Jett to Atlantic Animal hospital for a few years and when I came to dog sit for her on Monday, my pup Lola got very sick. The staff was so efficient and was able to see Lola right away. Everyone there was very kind and made sure to give my pup Lola the best care. Would definitley come back if I lived locally, but glad that my mom takes her pup there!!
Business Hours
Monday:07:00AM - 19:00PMTuesday:07:00AM - 19:00PMWednesday:07:00AM - 19:00PMThursday:07:00AM - 19:00PMFriday:07:00AM - 19:00PMSaturday:08:00AM - 17:00PMSunday:Closed
Popular Times
Accessibility
Amenities
Planning
Categories
Services