Auburn Animal Hospital

Reviews

Tracy Love Jones

Groomer Visit on 3/29/2024 for my Standard Poodle…..I took my dog to the groomer and asked that she cut my dog’s hair off. Although the groomer did as I asked my dog has several nicks and cuts which I didn’t notice until closer review at home. My dog was bleeding but none of the cuts appear to be deep but rather razor burns. If the groomer could not handle the task at hand she should have said so. I will NEVER take my dog back to that groomer. I understand she is new but that’s no excuse. Besides the groomer before her wasn’t any better…she barely cut my dog’s hair which made me have to spend more money to have my dog groomed again, which is why I asked for her to cut my dog’s hair off. To make matters worst the receptionist is the rudest, most unprofessional woman I have ever met. My dogs and I will not be back.

Noire Nightingale

If it were possible to post a review with no stars, I would do that. However, this is not the case. I was informed that my dog died at this place on 8/15/23. To this day, I am still mourning the sudden loss of my beloved family pet. I trusted this "Veterinarian" to complete a scheduled surgery without any complications. I was assured she was in good hands. The day before my dog's discharge date, I received a video of my dog recovering from the surgery. I was very eager to pick her up because I knew she'd be anxious in a foreign place. The day I was scheduled to pick her up, the owner and "Veterinarian" called me to tell me how sorry she was that my dog had passed away. Prior to this, I was assured that my dog would be okay and not to worry about her. The amount of pain I felt cannot be described and to this day, I continue to experience the loss of my dog. The day my dog passed, I went to this establishment to see my dog and to discuss the surgery. This "Veterinarian person" discussed her findings and straight-out was not honest. I will NEVER recommend this place! I feel badly because I was the caregiver and it was my responsibility to place may dog in capable hands. She was such a loving dog and I know she knows I meant well by her, but it doesn't take away the pain.

Phyllis Smith

Good Morning as I read the reviews some positive and some negative. I've been with Dr. Carpenter for over 21years. While I'm sorry for the young lady who lost her puppy and the other who lost her cat. I myself as a client feel she's a very compassionate and honest person when giving her professional opinion. I've had over 11 fur babies in her care. She's very thorough and informative. How you perceived the advice that was given is upon you. While she can't work miracles she is in my personal opinion the best our community has to offer. Yes I've had the experience of losing a kitten after taking it home but sometimes we just come in to late expecting what we know may not be possible. As many lives as she couldn't save, I see all the lives she did save. Some of us are holding her accountable for our last minute decisions. My hat goes off to you Dr. Carpenter and thanks for doing what you do. A professional veterinarian office can't be ran off opinions. But it can be ran off of structure. She offers that and so much more.

Dawn Blocker

This place is legit. My dog has terrible anxiety and hates the Groomer. The Groomer took such amazing care of my baby and he has the exact cut I wanted.

steve winters

Great staff, very knowledgeable about animals & a nice touch with them,...definitely will continue to use!

Juanita Blackmon

They were very caring, helpful and informative. I lost my baby girl and they showed me compassion and offered information about grieving. I will be taking my younger two cats to get their shots soon.

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Business Hours
Monday:09:00AM - 16:00PMTuesday:09:00AM - 16:00PMWednesday:ClosedThursday:09:00AM - 16:00PMFriday:09:00AM - 16:00PMSaturday:09:00AM - 13:00PMSunday:Closed

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• Restroom

Planning

• Appointment required
• Appointments recommended

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