Address 2613 S 1st St, Austin, TX 78704
Phone Number +15122368000
Description PAZ Veterinary is a full-service veterinary practice offering a beautiful fusion of eastern and western veterinary medicine. We also offer wellness, surgery, laser therapy, acupuncture, herbals, mobile services, and more! PAZ Veterinary incorporates all styles and modes of medicine, researching and implementing whatever it takes to get your pet healthy, happy, and hanging out with you again.
Website https://pazsouth.com/
Paz South has taken the best care of all our animals. Showing gentle kindness to our elderly dog and plenty of patience with our puppy. Even our cats don't seem to mind vet visits!
Charlie Ann loves her vet, finally! The staff here are all super friendly and helpful when it came to our visit. Charlie scratched her cornea and it was no easy fix! They were very helpful and also gave us a city employee discount! If your dog is nervous or aggressive call ahead because they might give you a room to wait in! All around super affordable and great service.
I have mixed feelings about this place. On the plus side, everyone I interact with is friendly and professional. The atmosphere doesn't feel like a doctor's office, which is good. It feels very hip and trendy, most likely to keep the dogs calm. I have two dogs and only one goes here. My other dog goes to a vet in downtown Austin that very much has a vet/doctor's office vibe. Despite the atmosphere, my dog hates going. I have to carry her in and hold her the entire time. My other dog who goes to the vet downtown actually likes going and gives the nurses kisses while getting shots. I feel like the experience at Paz doesn't feel polished and is a bit chaotic despite the more modern atmosphere. That's my guess as to why my dog is freaked out by the vet. There's always a lot of waiting, nurses and vets coming in and out of the room, multiple people touching the dog, etc so the experience just isn't streamlined. The dog doesn't know what's going on and gets passed on from person to person. The staff has the right intentions but just needs better execution to make visits calmer for the dogs.
We love the team at Paz. They are always patient and considerate, listening to a first time, dog owners, trials, and tribulations. Dr. Webb is very supportive of our dog Mowgli, and we love the treats that Mali gets on his visits. If you have a new pet or are looking to switch over from your current vet, I would definitely recommend Paz.
Prior to recently, I would have given Paz South a 5-star review. I love Dr Thompson and I've used Paz South for 5 years.. while the vets & techs are incredible, I have been very disappointed with the customer service of front desk staff on several occasions lately. Unfortunately they are often the voice & face of the business, and on multiple visits/calls, they have been less than helpful and have been somewhat rude on occasion. I attempted to kindly share my experience in person today, during a very vulnerable and emotional time in my pet's care, and their staff argued with me rather than listening to my concerns. I've recently switched to Paz East - and while it's not the most convenient location for me since I live south, I plan to keep returning - their staff is so kind, accommodating, caring and keeps your personal needs and experiences in mind.
Absolutely love Paz! I take my dog Lily and my cat Zeppelin to them, and they always provide amazing care. Highly recommend to anyone looking for a new vet! My dog had some anxiety today upon arrival, and they were very patient and accommodating to her needs. Thanks so much Paz Vet South :-)
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 20:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 20:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 14:00PMSunday:Closed
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