Animal Emergency Hospital & Urgent Care
4.3 from 442 reviews
Address 409 Vick Ave, Raleigh, NC 27612
Phone Number +19197815145
Description We provide a comprehensive range of veterinary services to ensure your pets stay healthy and happy. From routine check-ups and vaccinations to advanced diagnostic tests and surgical procedures, our team is equipped with state-of-the-art technology for quality veterinary care. Does your pet need emergency care? We’re open 24/7 for prompt action during unexpected health crises with our expert veterinarian. In addition to medical treatments, we offer wellness programs tailored to meet the unique needs of every pet species at any age. These programs include nutritional counseling, behavioral advice, parasite prevention plans, and more. What’s more? Our commitment extends beyond immediate care; we also offer preventive measures as well.
Website https://ervets4pets.com/
Lexie Childs
We were referred for surgery for our baby Moose on Easter Sunday, very hard day as new puppy parents. However, the support and compassion each of the staff members showed was comforting and made us confident that we were leaving our baby in good hands! Information/education was provided throughly and updates were given each step of the way. We found out Moose had swallowed a green breakaway collar from being in his litter which was over a month ago, the collar didn’t become an issue in him until this Sunday. He was lethargic and not holding down anything and laying by himself which was not normal. He got the surgery and the recovery has been as great as it can be. Eating, drinking, going to the bathroom, interest in toys…. All the things he wasn’t doing prior to surgery. They cared for him before and after surgery and made sure he was comfortable even if it did mean not being around someone 24/7 which can cause some dramatics with Moose. We can’t thank you all enough for everything that y’all put in towards the care of Moose! Always will be greatful! To be sitting here in bed with him now while he rests comfortably is a blessing and we are ecstatic to have our normal menace baby back! Wouldn’t be possible without each of you!
Luciana Banyas
Considering this place is intended for emergencies, writing a review about my experience is important. This team handled the circumstances with extreme care with myself and my pup Xena. Xena is fear-aggressive which I can imagine is challenging for the team to maneuver. They made sure that she was safe and gave her amazing care. They even let me come in the next morning to help her take her medication and eat. Kimberly answered every question I had, and both Vets were wonderful to speak with. The front desk team..caring, compassionate, and supportive. I am so grateful to you all and thank you for doing this difficult job. I am sure not every day is joyous, and I appreciate that you still lead with a caring and warm heart. 🩷 My pup has all her medication she needs to remain pain-free during healing, I received recommendations for pc vet, and now know I can call you all for emergencies in the future and have excellent care
Monster Haight
It was so hard to leave our furbaby in the care of a vet office we had never been to before. They were so caring and put us at ease. They gave a full explanation of costs and gave us the choice as to how much care we wanted and money also how much cost we could absorb. Having the drop off at no extra charge due to the fact they were so busy was a nice option. This allowed us to get some rest in order to be fit to care for our pups needs when we brought him home. Thank you
Sara Forcella
We have brought two different species of pets here for two very different reasons. In both cases the receptionists were very kind and while there were wait times, they saw our pets and checked vitals as we waited. I’ve found wait times to be long at all emergency vets (which makes sense). During our first experience here we ended up euthanizing our very old and ill cat. The staff was all very kind and empathetic, one Dr. even allowed my husband to borrow her stethoscope to listen to our fur babies heart beat. On the second occasion we brought a foster dog here for an emergency and again received kind and understanding care. In both cases the team was very transparent about fees and expectations. ER vets are expensive, but I felt they were reasonable and understood the impact cost could have on their human clients.
Diondra Jackson
Very very nice nurses, and staff. The charges are overpriced for small procedures and no payment options were offered besides paying up front. However, I appreciate how gentle and comforting the nurses were to my pet. They are also very knowledgeable and passionate. I did not spend a long time at the vet and surgery was fast. Very conveninent.
Mea
Although the wait was long, we were given excellent care for our bearded dragon so I can’t complain! Everyone was super friendly and kept me updated the entire time I was there. They took my beardie back right away to do vitals and kept her nice and warm while we waited for a room to be available. Any questions I had were answered and the treatment plan was thoroughly explained. Again, the wait was not fun but that just means the vets/staff take their time with each patient without rushing! I am so beyond grateful!! ❤️
Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Categories
Services
Serves Raleigh
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