Address 2076 Sam Rittenberg Blvd, Charleston, SC 29407
Phone Number +18435739220
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/sc/charleston-store1252.html%3F
I am so grateful for the staff at PetSmart by Citadel Mall. My sweet little dog went suddenly blind and my vet recommended noise activated cat toys. One of the employees, I did not get her name but she is from Indiana, was so helpful and knowledgeable. She recommended a bird 🐦 toy that makes chirping noises. Our little dog loves his new friend! Thanks for making a little dog's tail wag again for the first time since going blind. Y'all are the best!!
Most of the staff is very helpful and friendly. Jonathon was rude, dismissive and unhelpful. For the record, you don’t refer to customers as “bro”. Open up more lines when there are 6 customers ready to check out, don’t just stand around.
For the second time, I've been told over the phone that they have fish for sale, and for the second time, it was a waste of gas and time. The guy in the fish area says their not for sale they are under quarantine. That 's why hell we made the call first so it wouldn't be a waste of a trip that should have been said over the phone. But that's OK, your store isn't an option for us anymore!
We are always greeted at the door. Everyone has been so friendly over the years. We’ve bought dog items fish items and everything has been so easy to find. Staff are always so helpful if we are unable to find what we are looking for. I highly recommend this pet store.
I want to let you know that the staff that is handling the Santa pictures this year were fantastic. It was chaos and they kept things moving and took great pictures. They were very engaging with all the dogs. I have done this for over 20 years and by far one of the best. Thank you for doing this for your customers
The staff is always really great at the registers. Finding help on the floor though... Not the strong suit. I tend to find interesting stuff, but Amazon has way better prices and selection. In a pinch Petsmart is my go to.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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