Address 2240 Joe Battle Blvd, El Paso, TX 79938
Phone Number +19153511910
Thankful for all the staff at Far East Animal Care Clinic! My car broke his leg, and they have been the best! He's healing nicely and is feeling better every day!
The doctors and nurses here are amazing. God bless these people, and I’m not really religious. My dog had a neck injury and lost movement to her right leg so I brought her in to see what was going on. They attended to her, put her through the proper care and my baby is almost 100%!! It’s a process but I’m sure she will be back to normal. Great experience with this clinic. Thank you to everyone there.
I'm so glad I chose Far East Animal Care when my cat needed to go to the vet late last night. For an emergency after hours visit the prices were very fair. Dr. Brandi and all of the staff were all so kind and patient with us while we made some difficult choices. They took good care of Soupie and I will always be thankful to them for that. ❤
This review is for those parents who are considering bringing their pet here during after hours, because this “care center” clearly does not care about patients experiences. I guess there’s a reason the negative feedback below mine doesn’t get addressed. Not a good look. I brought my pet here after hours as she was having issues with her leg and mobility. We were told they had x amount of emergencies and 6 walk-ins ahead and it would be about 2-3 hours of wait. We were recommended to go home and we would get a text when one patient was ahead. We went home and nearly 3 hours later, received said text so we drove from horizon back to the far east. When we arrived to the parking lot, we received a text confirming that the last patience’s appointment was completed and they were cleaning up and would let us know when to come in. We waited for an hour. Went inside to inquire on what was going on due to the last text we received. The person at the desk was different from earlier and seemed confused on what was going on. She said something along the lines of “ well I just got here”. She then said that they had additional emergencies walk in and someone else was ahead of us in line ( Despite the text we received stating we were next ) and also that patients were waiting on labs so that would take additional time for the vet to go over and ultimately see us. Emergencies are emergencies, we get it. But why wasn’t that communicated with us? We spent a total of 4 hours waiting and then to get told “ oh well it was a miscommunication “ was extremely upsetting, given that our pet was in big discomfort and the “service” we received was not great. We had to go to another vet and got an xray done to see what was going on and it confirmed why she was in pain. Had we had gotten seen as planned, she could’ve been on her pain medication sooner and could’ve been comfortable sooner. All this to say that if you’re in a bind and are considering this place, don’t do it. I’d try a different vet. There’s tons of reviews about wait time, death and other horrible experiences that go unaddressed. I’m just grateful we got the help we needed from a DIFFERENT establishment.
I've taken my dog three times in the past 5 days and every time they have been amazing. Everyone is very friendly and treats my dog as if he were their own. The wait might be long at times but they make sure you are taken care of the whole time. Even if other customers are rude they continue to smile and treat them with respect. Highly recommended when the unexpected happens.
Such an amazing place!! When I entered, the first receptionist that attended me was rude and sassy, but everyone else... the sweetest and kindest people I have ever met at the vet. Dr. Rachel(might have spelled wrong) was so sweet, kind, and really cared about my baby. The assistants really took care of our baby and was holding my dog with so much care. We have found our new vet🤩❤️
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Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours
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