Butler Animal Clinic

Reviews

James Rooney

It has taken me awhile to leave a review because I break down every time I try. I had to have my Boston Terrier of 13 yrs put down. It was sudden and he was suffering. I walked in expecting to be turned away not having an appointment. It was quite the opposite. They immediately took us back into a room, for privacy and comfort. They came in and explained after passing options and how he would be put to sleep. They were constantly giving Oreo loving attention and told me to sit with him as long as I wanted before and after. I could not stay in there long after it was done. She came in and gently took him from me, and even though he was gone she cradled him and pet him the whole time she took him away. These people went above to make what was probably the second worse day of my life just a little easier to get through. While it may not sound like much, it is something I will remember forever and why my pets will go nowhere else. Great caring staff (Like the gentleman that without hesitation took me to the room so I did not have to cry in front of the entire waiting room) and there is much more they did but would make this review even linger than it it is. Thank You all for your compassion.

Caitlin Taylor

We have been customers of Butler for years and up until yesterday had great experiences. Yesterday we made an appointment for our dogs yearly shots and asked like we always do if we could bring him in the side door as he gets really stressed in the smaller waiting room. One of the techs has always popped out the side door to get us when they are ready. This has never been a problem previously and we go to wait where we always have. My spouse gets a call and tried to call them right back after the line was dead when she picked up. I walked inside to apologize for missing the call only to be met with an extreme attitude from the front office staff. The way that I was spoken to and further my wife for a misunderstanding was quite frankly unacceptable. If the process has changed then that should have been communicated. We have been well paying customers for years not only with veterinary but boarding as well but no more. Specifically to your office staff, you need to get your attitude in check.

April Merrill

Butler Animal Clinic is always so welcoming and helpful. My dogs seem to love going there and the staff is always so nice and professional. They made a point to call after my dogs surgery to check on him and were very thoughtful to do so. Definitely will be back.

Josh Brown

Butler animal clinic is simply the best. We have been to multiple vet clinics over the years in Knoxville before we found them. And none of them are even half as good as Butler animal clinic. There personable and treat your dog as if there your kid. Dr Jen took great care of our dog. If your looking for a vet that you can trust I recommend Butler animal clinic. There the best

Linda Moyer

Just got an email from Butler wishing my dog a happy birthday. My dog died in 2014, partly due to issues that the vet at Butler handwaved away as "he's old" rather than actually diagnosing the problem. Why would you email about a dog that you could see from your records would be 26 years old?

Barbie Geisler

Dr. Mike and his team are awesome! Best vet clinic I've been to in TN! Dr. Mike is very knowledgeable, compassionate, and skilled. Team is professional and friendly. Great place. Highly recommend!

Write review

Name*

Email Address*

Rating* 1 ⭐ 2 ⭐⭐ 3 ⭐⭐⭐ 4 ⭐⭐⭐⭐ 5 ⭐⭐⭐⭐⭐

Review

Send
 

Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 12:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services