Address 10017 Hardin Valley Rd, Knoxville, TN 37932
Phone Number +18655396811
Website http://hvah.com/
Amazing experience! Everyone from the receptionists, vet tech to the Doctor, they we’re all amazing at answering all of my questions! Explained everything in a way I could understand and never made me feel silly for asking a question!! 20/10 recommend! Spent over an hour with us, gave us a new puppy care package and never once made me feel anything other than happy and satisfied!
This animal hospital has changed my puppy and my family's lives. They are so attentive, welcoming, knowledgeable, and NICE! I highly recommend them to everyone. It is worth every penny. You will not be disappointed by these guys.
Amazing! Very compassionate, understanding and accepting of our family dog. So nice to find this wonderful veterinarian and staff. Beautiful facility!
The prices can be high, but the care is really good. This last time we brought a second urine sample our vet asked for, and we were sure we were told no additional charge for the second sample. However we were charged when checking out after our dog's nail trim.
Giving two stars because they were very friendly, but as you'll see from other reviews they literally nickel and dime you! It was like every time we took our pups there, there was some medication they tried to prescribe or the $800 teeth cleanings. And after thinking about it, we never actually saw test results or proof there was "sludge", for instance, in my dog's stomach... It's been a few years since we've been there, and have since found an amazing vet where annual visits don't cost an arm and a leg, which is what sparked this review.
I chose Hardin Valley Animal Hospital because it looked great on the website, and had excellent reviews. I had heard of "fear free" dog training, but not of a fear free veterinarian office. What did that mean to me and my 6-year-old pug? First, the outside entrance is beautifully landscaped and welcoming for dogs. With clean grass and handy bags, big boulders for a last-minute pee. Inside, the office has wood paneling and a lower ceiling, which makes it quieter and less intimidating. The floors throughout the facility are textured, and not scary slippery under paws. The reception staff is welcoming (like they are actually glad you came in) and on three visits now we have been escorted into a warm quiet exam room without waiting in the lobby with other scared animals. The exam rooms do not contain cold, slippery tall metal table, but a lower bench covered with a blanket or towel. Most rooms have pet-calming music playing. My dog and I were so much less anxious by the time the exam began. Every doctor and tech who provided care and consultation for us was just excellent! They go out of their way for the animal's comfort. And they include you in the treatment process, explaining situations and making sure you understand and feel part of the game plan. Check out was fast, smooth and efficient. I couldn't be more happy with my choice to go to Hardin Valley Animal Hospital!
Business Hours
Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:08:00AM - 14:00PMSunday:Closed
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