Idaho Humane Society Veterinary Medical Center

Reviews

Andrew Siggelkow (Siggy)

This place is a complete joke tried calling 3 times and left voicemails with no response. I need medicine for my dog and I came within the business hours and they had a sign on the door “Closed 2:00-3:30”. How the hell am I suppose to get ahold of these guys if they never answer the phone and closed during business hours. If it was possible I would leave negative stars. Save your time and money go elsewhere.

Sierra Sandoval

Came to get my cats follow up vaccines. Closed at the stated walk in time(3pm), had to sit I'm the car with my stressed cat until they open again. Nowhere in the website or anywhere we're people made aware of this

Annette Johnston

I had an appointment for my dog to look at his ears a few days ago. The only time they could get him in was 4:30 which is not a time you want to be in traffic in a city like this. I left my house early, but the traffic was horrible due to an additional accident. I called the hospital and left a message that we would be about 5 minutes late. When we arrived at 4:35 there was a line to the front desk. We waited for 10 minutes in the line before they called us up. The assistant came from the back, I'm assuming from a break. When she called us up she informed us that my dog could not be seen because we were late and the nurse came out and called us at 4:40 and no one answered. At that time we were in the line. I stated I heard no one call anyone in at that time. Which by the way she could not have known because she was not there. In a disrespectful tone she said, "Well, I disagree with you!" At that point, I told her we would be looking for another vet office with more respectful assistants. With the same tone, she asked if I wanted my dog's records. I would understand if I would have gotten there at 4:45, but I was there at 4:35 and left a message. On top of her attitude, this was the 2nd time she had been rude to me in the last 2 months. I can't remember her name or I would share it. I know she sits at the back of the desk and is slightly chubby, that is just a description, not a criticism. I would recommend being 15 minutes early to this place and not going to the woman at the back of the desk on the left.

MrPenguin (Kimberlee Volm)

This place is an absolute joke. My dog's toe fell off from having so much cheap grass in between her toe and her foot, This stuff is so embedded, he was supposed to remove all of these things when we went in on Friday but he told me she didn't have them but clearly she does because she's now missing a toe and her other pinky toe is about to do the same thing due to the same problem. They don't let you go into the exam room and show them what the concern or the problem is, nor do they provide opportunity for two way discussion. Your dog can't talk. So how are they supposed to discuss what the hell is wrong and let me tell you, these guys are morons. He thought a bb gunshot wound was ringworm. Need I even say more? They just kept pushing getting her fixed, that's all they wanted to do was fix her.. But how tf can i trust them w that when they can't take care of the cheap grass in her foot, Yeah.. We're going to have to continue searching for another veterinary clinic. This one is pathetic & sorely awful, laughable even were my life a dark comedy. I mean with their knowledge and Non-existent use of skills that i have seen.. i mean and who cares what the vet tells you in person? As long as their notes say that they did everything they were supposed to, it's all okay 100% guaranteed. It's a joke like I said. I hung up on the lady because she was not worth my time, clearly weve already wasted too much of that on this plae while my dogs suffer in the meantime. Your pet can't advocate for itself.. I wouldn't even waste your time or your money. They charge you way more Then it's fair for the services.They will actually provide you and you'll get better treatment and the same medicine with an online clinic for $11. Ive included pics where she has cheap grass but no more little toe. She has thorns and other stuff embedded everywhere. He was supposed to stop her suffering but failed miserably

T M

The staff is patient and thoughtful. They have always treated my pets and me with kindness and genuine concern. Unfortunately, when I go there it's usually to have one of my elderly or sick rats put to sleep. They offer the service at a more cost effective fee than anyone else I have found in Boise. I appreciate the work they do and I recommend them.

Jessica Campbell

If I'm being honest, this place is terrible and needs help. They're beyond "understaffed" all the time, although they have multiple techs and different ones every time i go in. They're typically way over scheduled and the front desk is always swamped. I just recently had surgery done on my kitten's broken femur and Dr. Rosenthal (thankfully) squeeeezed us in on a day before leaving town for 3 WEEKS, but have to schedule with him PERSONALLY through EMAIL..so no post operation check ups or anything. It was like pulling teeyh getting in to have stitches removed afterwards as a WALK IN. Showed up at 3pm when they started taking walk ins and didn't leave until almost 6pm when they closed. Waited almost 3 hrs for them to take 20 seconds to remove stitches. Not sure why when ppl walking in for shots came n left hours before i mentioned how long I'd been sitting there...TWICE. Do not let this happen to you, be vocal. Typically ppl here are very nice, but very unorganized. My kitten is healing fairly well from surgery but still not using his leg and it's been about a month. Honestly they are good for your pocket but if you can afford it and love your pet-- get a regular Veterinarian and insurance.

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Business Hours
Monday:ClosedTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:ClosedSunday:08:00AM - 18:00PM

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services