Address 588 N Dixie Dr, St. George, UT 84770
Phone Number +14352925329
Description "The Animal Tender is here to provide the best possible care for your pet in a safe, clean, and loving environment. Your pet will enjoy our large spacious cozy accommodations, fun daycare activities, and personal pampering."
We loved Animal Tender! They treated Maddie so well. She always had the best time and was tired when we picked her up. We travel full-time, so finding doggy daycare/boarding that we can trust is crucial (and stressful sometimes). Animal Tender made it easy though. We had to board Maddie three times in the last month, and we had no issues. In fact, Maddie would let out her excited whine when we got to the parking lot and would pull us to the front door because she loved it so much. I loved the webcams and the puppy postcards for some added comfort while she was boarded. The postcards had great pictures and were fairly detailed, which was appreciated. They have so many options for add-ons to make boarding even more fun for the pups. We will miss Animal Tender!
I am not one to write bad reviews... but this place has lost my trust with my dog. We had been going here the past 2 years. My dog loved it. When we board him, we also book a bath, small grooming, and nail trim for him. Well the past 2 times the staff has failed to do this despite the booking, me calling ahead to make sure, and me reminding them I would like that before we come get him. This most recent time, the girl was going to charge me for all of these services and before she did, I asked if he got them done. She said "let me check". Turns out the services I requested weren't offered to my dog! And she was still going to charge me!!!! Be careful with your money here and if you go here, make sure they are doing all the services you request. Not getting groomed before coming home is whatever....but to still charge me for it?? No, thank you. Not sure if they have new staff members or what, but we will we definitely NOT be going back. They never said sorry or even tried to make the situation right either. At least be courteous with your customers.
New owners, new changes and not for the betterment of your loved one. If you want your dog to be locked in a kennel for 21 hours a day because they overbooked dogs to play outside then this is your place. If you want your loved one to not be fed a meal than this is the place. To recoup their money of buying this place, they are overbooking dogs and leaving your loved one in a kennel the rest of the time. If that's what you want, then this is where you should leave your animal.
I have been taking my dog, Midas here for about a year now. The staff is so kind and caring. Midas always comes home happy, and calm! There was one time he found a pebble and swallowed it and they immediately called and informed me, letting me know what happened and that they brought him in to make sure it wasn’t stuck and he was okay. If he gets dirty playing they always bathe him for me, and they have even sent me cute pictures of him during the day(see attached photos). I can’t say enough good things about this place. I appreciate knowing my fur baby is cared for and having fun while I’m at work.
My dog was well taken care of. Only complaint is being charged $45 for an "exit bath", which I'm thinking was a squirt off and no shampoo. He didn't smell like he'd been cleaned at all. Other than that, the staff are friendly and were good to my pup.
The Animal Tender Pet Resort is our first choice for the kind and patient care of our sweet but anxious mini Aussie Alastair! He was very anxious when he first started visiting for day camp and he has grown more familiar with the caring staff whom we greatly appreciate. The Animal Tender Resort is staffed with professionals who are very good with Alastair and we feel very confident leaving him for boarding even though it is hard to leave him. Thanks again for the caring services you provide!
Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:07:30AM - 17:30PMSunday:08:30AM - 17:30PM
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