Address 500 E Hackberry Ave Suite 100 B, McAllen, TX 78501
Phone Number +19566877728
Website http://myrgvspayneuter.com/
I want to start by saying that I've been using the low-cost spay-neuter clinic for years and have always found the staff to be efficient, patient, and great with animals. The level of care provided is outstanding. However, I do have an issue with the scheduling process. I've been trying to book an appointment since July, and it's now September. The new system is ineffective and time-consuming. In the past, you could either book an appointment online or schedule months in advance with a deposit. Although there was a wait, once you left a deposit, your appointment was guaranteed. With the current system, owners have to call DAILY to try to book an appointment. If they manage to get through or receive a call back (which sometimes takes two days), they are often told that there is no availability for a month or two. The vet releases a limited number of appointments, and we have no way of knowing how many. We're asked to keep calling back daily in case of cancellations, only to start the process all over again. I believe there must be a better way to schedule and book appointments, as the current process is outdated and unproductive. It's frustrating for those of us who want to help control the cat population to face such challenges when trying to book appointments.
Excellent service, front staff were very professional and very informative. Got my two fur babies fixed, not to mention all the neighborhood cats too. GREAT service.βοΈππ»
In the two times that I have visited RGV low cost spay/neuter clinic I have had wonderful results.From the very beginning with a phone call to set up an appointment all the way until I get my pet back after surgery.The staff is always friendly and polite,as well as understanding.They have a good system in place to drop your fur babies off in the morning with a number system.Works really well.The surgery itself I can only attest that post surgery can be a bit stressful and/or scary with after care.But as long as post surgery instructions are met it should be smooth sailing.I just took my second cat for neuter ing and am completely satisfied with the results.A very professional clinic.I highly recommend it for your pets spay/neutering needs.(As well as flea and worm medicines)and other small services.
This clinic treated my fur baby like their own. He is dog reactive, they made sure he was comfortable and calm. The staff was so kind and very informative. My bevo had an abdominal surgery and they did such a great job. Will recommend to everyone.
The staff here is very friendly and knowledgeable. They provide a wonderful, desperately needed service, but be advised that the clinic tends to be booked up for months. They are not easy to get on the phone, either, so try to set up an appointment for your pet as soon as you can, even if they are too young right now. Also, be sure to bring your pet in an actual, secure carrier, as they will not accept patients that arrive in makeshift box enclosures. I know pet taxis can be expensive, but maybe you can borrow one from somebody you know... Good luck! πββ¬οΈππΎ
Took my Calico to get spayed. Come to find she was in her 3rd trimester! They took very good care of our Kitty Purry. She healed perfectly and now booking a n appointment for her sister βΊοΈ
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Monday:ClosedTuesday:07:30AM - 15:30PMWednesday:07:30AM - 15:30PMThursday:07:30AM - 15:30PMFriday:07:30AM - 15:30PMSaturday:07:30AM - 15:30PMSunday:Closed
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