Banfield Pet Hospital
3.9 from 144 reviews
Address 1619 County Rd 42 W, Burnsville, MN 55306
Phone Number +19528984190
Description Banfield Pet Hospital® - Burnsville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Website http://www.banfield.com/veterinarians/mn/burnsville/brn
A Google User
I brought my kitty in to be seen for a possible URI and other issues. It was extremely stressful for me as a cat mom for days and we got a misdiagnosis from another vet weeks ago. They squeezed us in knowing it was hard for us to find another vet available and got him in for an exam so fast. They administered tests and got us results quickly, at least within 20 mins. They were really informative, helpful and open about his diagnosis (which was indeed a URI) and made sure to give us information packets + extra medicine to last us a few weeks. I would highly recommend coming here! They know what they're doing and will treat your fur baby so well. Thank you guys! <3
A Google User
This place is a joke. They took blood work on my cat and said it was all “normal” but it was not. It wasn’t until I took her to a previous vet that I found out that her bloodwork was very abnormal. The tech also asked me if my cat is on any flea and tick stuff. I replied no since she does not go outside and she replied and said, “well you do!” She was very rude about it. Banfield only cares about trying to sell you stuff and the price for everything is not worth it. I recommend Main Street vet in shakopee. This doctor has been in the field for over 40 years. Him and his assistant truly care about your pets. Don’t waste your time at Banfield.
A Google User
Everyone here is great. Friendly, usually have appt's open within a week. Dogs always get treated great. I've been going to Banfield for 6 years with 5 different dogs and never had a problem. Monthly plans are great as well.
A Google User
Always a good experience. The hours on the website and their phone system are apparently incorrect. It says they open at 7am, but in reality, they do not open until 8am.
A Google User
We initially loved the wellness plan for our new pups for their first year. Then, we started noticing terrible care each time they were there. This place and Banfield in general insists on drop off appointments where you drop off your pet in the morning and they get to them at some point during the day. During this time they are left in kennels next to all the other animals. I was able to schedule "in room" appointments but they are also a joke. They have you still drop off your pet to them and wait in the lobby. The last appointment for one of my dogs they must have brought her to the back when she was done. I could hear her barking and could hear the personell telling her to shut up already. And "you're so $#&cking annoying be quiet". They could have just brought her back out to me, I was right there. This place doesn't care about your pets, they are overwhelmed and overbooked. Trust me and go elsewhere. Thank you for replying on here. Unfortunately, I did contact the clinic directly and did not receive a response. I reached out to the email in your comment. They stated they would forward to the site directly (even though I had stated the site previously was unresponsive) and that I would receive a response in 3-5 business days. It has been past the time and still no response. Those who read reviews, please look to this as another example of the frustrations of being at a Banfield pet hospital, no helpful resolutions or customer service.
A Google User
If you care about your pet and your money don't choose a Banfield hospital. The wellness plan may be the greatest money scam in history. When we finally decided to end the plan we wanted one more comprehensive exam but turns out whoever scheduled our appointment scheduled it 1 day after the expiration and so they told us everything must be paid out of pocket. No grace or understanding of the situation. I've only had frustrations with these hospitals so will be looking elsewhere.
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 17:00PMSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Categories
Services
Latest Businesess
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