Pups Place

3.2 from 60 reviews

Address 4219b Main St, Springfield, OR 97478

Phone Number +15416545955

Description "Toys,Treats,daily rescue pet adoptions. Unique treats, and chews lots of collars and leashes."

Reviews
A Google User

We had applied to adopt a dog before one of their adoption events and followed their instructions to a t. We printed out all of the paperwork before arriving, stopping on the way to print out necessary materials as we do not have a printer at home. When we arrived at the adoption event, it was chaos. There were many people there who had not filled out an adoption form, let alone brought any paperwork or followed any directions. The rescue volunteers were giving dogs away first come first serve without any consideration of what homes would be a good fit for each dog. The adoption event did not treat the dog's well being as a priority. Had my partner and I not followed the directions and had been there fifteen minutes earlier, we would have gone home with a forever dog. We are an active, outdoorsy couple who work from home and have a yard. Who knows what lifestyles and home set-ups the dogs were entering into, because Lucky Paws did not consider what would be best for the dogs. Furthermore, Lucky Paws said that they would be in touch regarding other dogs that would be available for adoption, and they took down our information. We never heard from them again. We reached out to them through email and through applying for other dogs, and they never contacted us. We ended up rescuing an amazing puppy from another rescue organization, Three Little Pitties, who were wonderful! They were so much easier to work with, more communicative, and took the dogs' best interest into consideration in the adoption process. I would not recommend Lucky Paws.

A Google User

Went to an adoption event today, extremely unorganized, no clear direction on where to go and what to do. We had interest in a particular dog and the person in charge of this dog was kinda rude. We made sure to arrive early, we got our application in first. Had our meeting with the dog for 2 minutes before we were rushed along. Sat in the hot weather for an hour. While waiting we went to look at the other dogs, one of which was a puppy. I approached with my 3 year old. The foster mom told me in an extremely rude tone that "hes already been adopted so don't touch him". Then after waiting the dog we were applying for was announced it was going to another family with no explanation as to why we go passed up on. My husband overheard the woman saying she was going to choose the family by drawing a name out of a hat since there were so many applicants. I'm sad and disgusting I even went to such a show. My son was heartbroken, as am I. Ill never come to this place ever again!!!

A Google User

This organization does adopt out some wonderful dogs. My sister has a lovely dog she got from this rescue that we adore. However, they are adopting out a dog that is aggressive and has a history of biting randomly. My family returned the dog hoping they would have a professional training work with her or a family that wants an outside only dog. In the post they write the dog isn't aggressive, when they know otherwise. We won't adopt from this organization in the future.

A Google User

We were shamed by this organization for returning a dog. We brought home our rescue dog and had trouble. She would not go potty on a leash and we don’t have a fenced yard to let her free range. We became really concerned about her kidneys when she hadn’t gone for 2 days and barely went once a day before then, so we brought her back to her foster home after a week of trying to work with her. They posted her back online and spoke negatively about us and put very passive aggressive statements about our reasons for returning her on the profile.... it was a terrible experience.

A Google User

Here’s my adoption horror story and why I would tell anyone I cared about to 100% avoid Lucky Paws Rescue. I adopted a puppy from Lucky Paws who turned out to have parvo. She showed symptoms shortly (less than 24 hours) after adoption. She went from exuberant, sweet and confident, to a completely lethargic, sick pup in that span of time. The vet ran two separate parvo tests, both of which came back positive. If you don’t know, incubation for parvo is 7-14 days, with very rare cases of 4-6 day incubation. Either way, w/ parvo, she would have been exposed prior to my adoption. So, the first thing I do is text the foster mom and leave a voicemail with Lucky Paws to let them know there may be parvo virus at their locations. A Lucky Paws staff or volunteer called back a few hours later and with zero sympathy or concern (expressed, at least), proceeded to ask a series of diagnostic questions, including “did you take the dog to dog parks?” and “did you take the dog on walks?” See above re: incubation period. Regardless, this felt cold and mechanical, and she didn’t ask a single question about how the puppy was doing or offer me any assistance. She then said the director would call me back. This never happened. Aside from a handful of questions in a very brief call, Lucky Paws did nothing to confirm or address the issue. Literally nothing. It seems incredibly irresponsible and negligent, never mind exhibiting a lack of compassion and care for a puppy they adopted out and a new adopter. And then I had a new, sweet puppy who was hanging on by a thread, with a 4 figure vet bill (of course, pets are always at risk, and I knew I was taking a puppy “as is” per their waiver documents.). To top it off - their adoption fee of $495 at the time of my adoption is one of the highest in the area. I was OK paying this thinking it meant I was adopting from a reputable and caring rescue. Lucky Paws is not that. The icing on the cake bits of misfortune: -I find out from the foster mom, too, that the medical records contained in the adoption packet are not accurate: she had vaccine boosters that were not documented. -When I picked her up, there was no communication about her aside from what the Foster mom had to say. It was simply signing releases and the fee transaction and hand-off of a folder that was explained as “folder for her medical info.” Turns out, there was a bundle of do’s and don’ts and helpful info in the folder. This is, at least relatively, a minor grievance, but could be costly for those who don’t know how to handle newly adopted pets. Simply verbalizing these do’s and don’ts or a “read the folder as soon as you get home! It’s important” would be nice. -They spay and neuter wayyyy early. I get that they don’t want rescue dogs reproducing under irresponsible ownership, but with how selective they are w/ adoptions, they could easily include spay and neuter in their adoption contract. Research shows that such early spaying (unsure about neutering) can greatly increase risk of cancers and orthopedic problems in female dogs. In short: you are paying a high adoption fee to a very low quality rescue. I am sure there are good people at Lucky Paw (Including my pup's foster mom), and I have no doubt they adopt out many wonderful dogs, but they’re behind the times and completely careless when something goes wrong.

A Google User

I have filed application through petfinder and went to Lucky Paws events three times this week to make an adoption. Filled out manual application and tried to do all the necessary things to adopt a dog. Their selection process is arbitrary and changes from one day to the next. What one group tells you one day changes the next. Unorganized, non-professional, and arbitary selection process. Its a heartbreaking process I won't be recommending or going there again.

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Business Hours
Monday:ClosedTuesday:11:00AM - 17:00PMWednesday:11:00AM - 17:00PMThursday:11:00AM - 17:00PMFriday:11:00AM - 17:00PMSaturday:11:00AM - 17:00PMSunday:Closed

From the business

  • Small business

Service options

  • No delivery
  • No same-day delivery

Accessibility

  • Wheelchair accessible parking lot
  • No wheelchair accessible restroom
  • No wheelchair accessible seating

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards > MasterCard

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