Pups Place

3.3 from 61 reviews

Address 4219b Main St, Springfield, OR 97478

Phone Number +15416545955

Description "Toys,Treats,daily rescue pet adoptions. Unique treats, and chews lots of collars and leashes."

Reviews
Annalee Ring

We had applied to adopt a dog before one of their adoption events and followed their instructions to a t. We printed out all of the paperwork before arriving, stopping on the way to print out necessary materials as we do not have a printer at home. When we arrived at the adoption event, it was chaos. There were many people there who had not filled out an adoption form, let alone brought any paperwork or followed any directions. The rescue volunteers were giving dogs away first come first serve without any consideration of what homes would be a good fit for each dog. The adoption event did not treat the dog's well being as a priority. Had my partner and I not followed the directions and had been there fifteen minutes earlier, we would have gone home with a forever dog. We are an active, outdoorsy couple who work from home and have a yard. Who knows what lifestyles and home set-ups the dogs were entering into, because Lucky Paws did not consider what would be best for the dogs. Furthermore, Lucky Paws said that they would be in touch regarding other dogs that would be available for adoption, and they took down our information. We never heard from them again. We reached out to them through email and through applying for other dogs, and they never contacted us. We ended up rescuing an amazing puppy from another rescue organization, Three Little Pitties, who were wonderful! They were so much easier to work with, more communicative, and took the dogs' best interest into consideration in the adoption process. I would not recommend Lucky Paws.

K K

Went to an adoption event today, extremely unorganized, no clear direction on where to go and what to do. We had interest in a particular dog and the person in charge of this dog was kinda rude. We made sure to arrive early, we got our application in first. Had our meeting with the dog for 2 minutes before we were rushed along. Sat in the hot weather for an hour. While waiting we went to look at the other dogs, one of which was a puppy. I approached with my 3 year old. The foster mom told me in an extremely rude tone that "hes already been adopted so don't touch him". Then after waiting the dog we were applying for was announced it was going to another family with no explanation as to why we go passed up on. My husband overheard the woman saying she was going to choose the family by drawing a name out of a hat since there were so many applicants. I'm sad and disgusting I even went to such a show. My son was heartbroken, as am I. Ill never come to this place ever again!!!

Mallory Ransdell

I came to a lucky paws adoption event to look at a couple large dogs they have, as I am looking for an active companion animal. I have over 20 years experience raising and training German shepherds however, because I have only been in my new townhouse a month, they would not adopt to me as I’m not “established”. This would have been fine if I had been told, but I sat outside for TWO hours waiting to be called because no one bothered to inform me that my application had already been denied. When I questioned why I had not been informed and why this was a valid reason for refusal, one of the women running the event was extremely dismissive and rude. Just unbelievable to me. I am simply trying to find a companion animal and adopt a homeless dog and yet somehow I’m unworthy because I’ve only lived here a month, and I’m the rude person for questioning that rule? Poorly organized and poorly run.

Erin VanCurler

Terrible. We had adopted a dog a month ago and were told that if it didn't work out to make sure to bring him back to them and no one else. Well we gave it a month and this dog was attacking our blind senior dog and making two of our cats hide for their safety. He could be a sweet boy but just wasn't the right fit and would be better off as an only pet. When we made the hard decision to take him back, the lady working laid on a guilt trip, saying the dog would be "alone in a warehouse". Just such poor customer service and an overall unpleasant experience.

Chris MacIntosh

First and foremost, don't believe all the bad reviews about this place. My families experience here was nothing if not professional. Any digging into the employees shows how much they love animals. There are 2 types of people who go to rescues for a pet. Type 1 doesn't understand that sometimes the breed of the dog is just an educated guess based on information available from third parties given to the rescue. Type 1 doesn't understand that getting a rescue is like buying a car "as-is" from a used car lot. Sometimes the rescue CAN'T know everything. Type 2 understands these things, and have left reviews showing such. They are thankful for all the time volunteers have to put into this thing, because people like the Type 1 visitor wind up "returning" the animal one way or another. A majority of bad reviews on products can be easily explained by the end user not understanding the product. That holds true to other applications. I urge anyone reading this to look past the negative reviews, and take a rescue home and give it another chance at life that it would otherwise never have had, if not for people like the good folk at Lucky Paws Rescue.

A Google User

This organization does adopt out some wonderful dogs. My sister has a lovely dog she got from this rescue that we adore. However, they are adopting out a dog that is aggressive and has a history of biting randomly. My family returned the dog hoping they would have a professional training work with her or a family that wants an outside only dog. In the post they write the dog isn't aggressive, when they know otherwise. We won't adopt from this organization in the future.

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Business Hours
Monday:ClosedTuesday:11:00AM - 17:00PMWednesday:11:00AM - 17:00PMThursday:11:00AM - 17:00PMFriday:11:00AM - 17:00PMSaturday:11:00AM - 17:00PMSunday:Closed

From the business

  • Small business

Service options

  • No delivery
  • No same-day delivery

Accessibility

  • Wheelchair accessible parking lot
  • No wheelchair accessible restroom
  • No wheelchair accessible seating

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards > MasterCard

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