Banfield Pet Hospital
3.9 from 298 reviews
Address 2620 N Narragansett Ave ste b1-b3, Chicago, IL 60639
Phone Number +17738363573
Description Banfield Pet Hospital® - Brickyard provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Website https://www.banfield.com/locations/veterinarians/il/chicago/brk
Annette Davis
I been taking my cat to Banfield for 8 years He receives great service .My cat have wellness plan .I have no complaints I highly recommend Banfield.
Armando R
First time here since they moved from the brickyard. I had an appt to drop off my dog and waited about 20 minutes or more just to check in. No other people before me. Came back to pick up my dog. Been 25 minutes and still waiting. Haven’t even been acknowledged. Wait times are terrible and the clerk just asked for help since 4 of us were waiting and she was still with the same customer. I like the actual medical services here though.
Elida Betancourt
Love, love Dr. Ikeda. Staff has gotten better and I have my favorites. The phone answering and responding is “HORRIBLE!” You need one person or two strictly on phones & others that tend to the check-ins. Having ppl hold for longer than 5 to 10 mins is unacceptable!!!
Anita Guy
Great place to care for your pets, I just wish they were open on Sunday's again. Other than that I love this place. Always nice and friendly.
The Chicago K-9
I'll be straight up honest first visit was good the young lady who attended my dog was very professional, actually the employees were great but the clinic policy are horrible I took my dog for an ear infection and they did good job taking care of her, but then I had to a follow up which is normal but then they change my follow up date then they said something about dropping my dog off at 8am and pick her up sometime later that day in the evening? I was like wait what? My dog isn't having surgery why would they need keep my dog there all day just for her ear to be checked ???? That's so weird and a redflag for me I was like nope I'm good I'm taking my business elsewhere so be cautious of that why would your dog need to stay for something so simple ?
Viri
Getting a hold of them to make an appointment is impossible. Over 30 mins on hold just for them to answer and then put you on hold immediately right after. It’s ridiculous that I have to go in to make the appointment because they repeatedly put you on hold mid sentence. Brenda was extremely rude and unprofessional. Even asking her name was an inconvenience to her claiming she is very busy. They need to be retrained on how to take calls professionally and have better customer service
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 18:00PMSunday:Closed
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
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