Address 5791 W Andrew Johnson Hwy, Morristown, TN 37814
Phone Number +14235813955
Description "Ridgefield Animal Hospital is a facility for small animals offering full medical and surgical services. We provide both a professional and personal approach to the welfare of your pets. We treat your pets the same way we would treat our own family"
Good vet practice for well animals. No real diagnostic testing is done here. My dog was treated for two months only for me to get a second opinion from thorough testing and we found out it was bone cancer. We could have prolonged his life if more thorough testing was done initially.
I would like to inform anyone who is considering this place to know that you are not allowed to go to the back with your pet. I did not know this nor did it state this anywhere on their website. The place at the time seemed heavily understaffed and I had to wait nearly an half an hour extra just to get checked in. This level of short staffing is a clue as to how bad this practice was. They also seem to be quite outdated in their methods. Their office also looks quite dated. If one isn't willing to update their practice's methods to better modern equipment is questionable. Finally, the veterinarian himself was awful. I watched him as I was waiting for my cat to be checked on speak with other people about their pets. He was a very condescending and judgmental man especially towards women. My own experience was abysmal. He was questioning the validity of my cat's autoimmune disease that had been diagnosed by a different vet. He was very judgmental and was encouraging long-term steroid use on my cat, which most vets would not recommend due to the shortened life span and issues. I wish I could say that's all that happened, but unfortunately that is not the case. My cat is special needs and needs to be handled in a very careful and gentle manner. It requires patience. I have no idea what this vet and vet techs did to my cat, but he began screaming. Not meowing, but actual horrifying screaming. Everyone in the waiting room could hear him and people outside the building could also hear his screams. I was absolutely enraged by this, I have visited multiple different vets with my cat and he has never screamed like this before in his life. They eventually handed him back to me and he was inconsolable for nearly an hour. The stress they put him through also led to flaring up his autoimmune disease and he caught an upper respiratory infection as well. The practice also charges about the same as any other practice around here so this is not a cheaper office nor is it suitable for special need pets. I will never go back to this place again and I do not think this man should be running a veterinarian business in the first place if he isn't capable of helping and caring for animals.
They helped my kitty when he couldn’t urinate on his own, and helped with my constant phone calls. Took care of him for a week, and even an extra day after i took him back because i was unsure if he was getting better. my cats doing great! thank you, plus they didn’t cost me much, granted any vet bill is expensive but this was no near what i was expecting. Update: he did have to be returned, my kitty was malnourished and was hanging on by a thread. I decided to take him else where for a second opinion, before I left I asked if he had a chance to make it, they told me we were near the stage to consider to put him down, the other place told me otherwise, they told me his bladder was empty, they other place said he was full. The care here seemed great for non-threatening treatment but if you want the best help for life-threatening I wouldn’t suggest. Sevier County Animal Clinic has so far done wonders, and my kitty that hasn’t been eating, has ate something today there.
I have yet to get my cat seen however I have called around because I just unexpectedly had to spend a lot of money and you know I had a hard time finding one that would let me make payments however these people here are allowing me to get my cat the treatment she needs I think it’s a stubbed,out of place or broken leg idk but thank to these people she is gonna get the proper care even though I don’t have all the money up front ,I truely think these people
I brought my cat in and specifically asked for a blood pressure and blood work because she was going blind. She was sent home with nothing but an antibiotic shot. No blood pressure was done. The vet stated that he did not believe it was blood pressure related. Took her to UT a week later and her blood pressure was very high (225 to be exact, ut said they like it to be around 160 or below). She came home with blood pressure meds to take twice a day along with 2 different eye drops every 8 hours and eye ointment that was obviously needed just from looking at the marks on her eyes from not being able to completely close due to the eye bulging. So after paying Ridgefield over $500 for absolutely nothing, I would suggest becoming more educated if pets lives rely on our decisions.
I took my dog here months ago for her shots. We had been going here for a good period of time. I never liked the fact you cannot go back with your pet anytime you go but I just looked past it. The last and final visit I was there when the vet tech came out to get my dog. My dog jumped up in my lap in fear and pushed against me. Then she as she proceeded to get closer to my dog she did growl at the lady which is super odd for my dog. She’s always very sweet and has great temperament. In the past she had always done great being there before. The lady then proceeded to yell at my dog and tell her “You do not do that!” Then took my dog to the back. I have concern someone did something to hurt my dog for her to act like this. I will unfortunately never know for sure. I will NEVER take her back here. I no longer trust them. It even has made me question if the services I was paying for were actually being done! How will I ever know if they were adequately assessing my dog? I really hope the staff will practice on their professionalism and how they treat animals. She is absolutely scared to death each time she goes to the vets office now. I am so greatful the new vets office is extra gentle and treats her like their own. They are making it feel like a trusting environment unlike this office.
Business Hours
Monday:07:30AM - 17:30PMTuesday:07:30AM - 17:30PMWednesday:07:30AM - 17:30PMThursday:07:30AM - 17:30PMFriday:07:30AM - 17:30PMSaturday:08:30AM - 12:00PMSunday:Closed
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