Address 1003 Ranch Rd 620 S, Austin, TX 78734
Phone Number +15122632134
Description Lakeway Veterinary Clinic is a one-stop shop, offering ‘round-the-clock services for your non-human family. We serve creatures great and tiny, and we believe in the greatness of tiny creatures! What keeps us ahead of the pack? Home visits, daily surgeries, large-animal capacity, holistic options, in-house labs and radiology, and the most compassionate staff in town. Anxiously awake at 2 a.m.? Ring our after-hours clinic! Boarding blues? Our pet hotel is four-paw rated! Get your groom on with our fab stylist, or drop by for a wellness check.
Website https://lakewayvet.com/
I'm extremely disappointed with this veterinary clinic. After 5 years as a loyal customer, they refused to sell me my dog’s routine heart worm medicine without an appointment, and then told me no appointments were available. They even sent me an email letting me know it was time for the annual check up and included a booking link that, wait for it….didn't work. They basically told me indirectly they no longer wanted my business and weren't interested in treating my dog anymore. This is completely unacceptable and shows a lack of regard for loyal customers and pet care. I would look elsewhere for reliable pet care.
This was a great Veterinary practise when I first took my puppy to them November 2021. Now there is a severe lack of Veterinary staff, reduction of overnight emergency hours and elimination of weekend hours, and elimination of boarding and grooming services. When I called February 16 needing my dog to be seen for an emerging ear infection requiring to start treatment before the weekend, they didn't even have a single vet in the office that Thurs or Fri and couldn't schedule my dog until 17 days later. Nor would they allow me to pick-up ear ointment to start him on treatment. I had to go to an urgent vet instead. I certainly can not recommend this business to others as it stands now and will be looking for a new vet.
100% recommend! My Frenchie puppy fractured 2 bones & they were able to get him in & fixed quickly! Loved how Dr. Might called me before pups surgery & explained everything to me, then called me after the surgery & told me how everything turned out. Not to mention, Dr. technician texted me throughout the surgery & was keeping me updated! Do not regret anything about taking my pup to this vet. Thank you to the receptionists, technicians, and Dr. Might, they were all very nice and answered all my questions. My puppy is now home! :)
Always great care. I live out in Elgin and still make the drive out to Lakeway for my pets because they’re that good. I absolutely trust this team.
They were wonderful, Brought a 3 week old puppy in she's very tiny runt of the litter Dr. Smith and everyone there worked on my little Peach until they ran out of things they could do for her. She is so much better and I really appreciate the level of concern that they showed for her discomfort and the price can't beat the price for an emergency vet. Would definitely 100% recommend.
My dog is older and had been sick a few days so I was very concerned. Without hesitation Dr Doyle had me bring him in. After checking him out he was prescribed some medications. Their technician Shelby was wonderful. She was so gentle with Rocko and explained all the meds to me and what to expect. I left there feeling so much better! Thank you Dr Doyle and Tech Shelby!
Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:ClosedSunday:Closed
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Serves 78734