Banfield Pet Hospital

Reviews

A Google User

The vets and vet techs/assistants are very nice and super quick. Receptionist(s) are very kind and knowledgeable. They diagnose and resolve issues very easily. 5/5 stars I would recommend.

A Google User

The vet is terrible and the front desk people are the worst. They don't care about your pet. Find a different vet. We have been taking our dogs to Banfields in 5 different states in the last 10 years and this is the worst Banfield we have been to.

A Google User

It's very frustrating to pay for a monthly plan so you think you have your animal covered in the case of an emergency and then be told it will be 2 to 3 days to see them. I called in because my male cat was showing signs of a blockage which can be deadly within a day depending in how quickly I even caught it. They couldn't see him even after explaining it's an emergency. I ended up driving to the Princeton vet whi got him in right away. Luckily is was not a blockage but they said it could have turned into if we would have waited to treat. You need to get better at leaving slots open for emergencies. Also let us go in rooms with our animals to ask questions.

A Google User

Banfield Pet Hospital’s “wellness plan” is a complete scam. The front receptionist and staff at the physical location were able to take my payment info and sign me up for the plan, but when I wanted to cancel the plan, they claimed to be powerless to do so. Long story short, the veterinarian failed to recognize my dog’s tooth abscess, and delayed him getting appropriate antibiotic therapy (ultimately surgery as well). Calling the customer service line left me on hold for 6+ hours and greeted with sarcastic representatives.

A Google User

Great front desk person I’m more comfortable with my cat “MewMew” going in for her check ups. Great Team from the front desk to the Medical Team and Care Team!! They are all a PLUS ONE👏👏

A Google User

Princess Silver Moon (1yo cat) and Zorya Goldie Firewalker (3mo Golden Retriever) love the vets there. I feel like the vets get to the root of any issue that my babies have... and the vets are always kind as well as the techs... I want to say thank you to the vets and techs for taking such great care of my babies

Write review

Name*

Email Address*

Rating* 1 ⭐ 2 ⭐⭐ 3 ⭐⭐⭐ 4 ⭐⭐⭐⭐ 5 ⭐⭐⭐⭐⭐

Review

Send
 

Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:07:00AM - 17:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Crowd

• LGBTQ+ friendly

Planning

• Appointment required
• Appointments recommended

Categories

Services