Address 9500 Big Cynthiana Rd, Evansville, IN 47720
Phone Number +18129633464
Description The staff at St Joe Veterinary Hospital seek to provide the best pet care possible. We provide medical, surgical, imaging, dental, rehabilitation therapies, preventative healthcare services, and telemedicine consultations for your companion. The St Joe Vets and staff want to be resources and partners in helping you make decisions on your pets healthcare. We know they are part of the family and they deserve care that fits their needs.
Website http://www.stjoevet.com/
I was nervous about locating a new vet for my 13-year-old rescue when my current vet had to unexpectedly close her practice; I called several places and am so glad I found St. Joe! From the minute I reached out online, their team was responsive and very easy to work with. We just had our first visit today, and the staff and Dr. Kline could not have been more welcoming, compassionate and professional. I feel like my sweet girl is in good hands again!
We absolutely LOVE this Veterinary Hospital! They certainly go above and beyond for our German Shepherd! He loves them, and we do too!💖
I wouldn’t trust just anyone with my babies. The care and service given here is greatly appreciated. They handled a complicated (dog) surgery with ease, and kept us informed every step of the way, going above and beyond. They earned our trust through consistent kindness and professionalism.
Seems very genuinely concerned with my dog I brought in, only issue I have is communication after treatment. My dog has taken 2 prescriptions of antibiotics and she still has the problem I took her in with originally. I have had to remind the staff on follow up visits.
I have had a pet patient with St Joe Vet for over 20 years. Even after Dr. Cates sold, I have had no complaints with the Dr. Wyatt or Nurse Shelby, they have been great. What I do have a complaint about is the customer service and the way the owner handled the situation. I had called and scheduled an appointment for my pet and double checked with staff to make sure they would be open that Friday as most places are closed. She assured me they would and even put me on hold to double check. Approximately a month later Kiley (CSR) calls me and needs to reschedule as they will be closed. I let her know that I was disappointed with having to change with them being closed on Saturdays now its an inconvenience. Kiley was very rude on the phone. After thinking about the call, I called back and asked to speak to the owner as I wanted to discuss the way Kiley spoke to me on the phone. Two weeks later I have not received a call so made the decision to go ahead and change vets. I called back and asked for medical records to be emailed to me. I was flabbergasted when I read the notes on my cats file about my phone conversation with Kiley. Of course, she failed to let the owner know that she was rude to me. The notes on my file state that the OWNER stated that she was NOT calling me back and that changing vets would be in the best interest. I am at awe..... I've never known a business professional to conduct business this way. Again, Dr. Wyatt and Nurse Shelby are wonderful here, they just need better customer service representatives and the owner should return phone calls so its not one sided...I have several friends and family members that also go to St Joe Vet and they have had similar issues with customer service...
Excellent experience!!! Our pup completed five physical therapy sessions with Sarah. She did an excellent job of putting our pup through the paces while making it fun. Water treadmill, Bosu Ball, light therapy......etc. Sarah gave detailed homework and progress reports. Highly recommend. Thanks Sarah and Dr. Wyatt.
Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:30AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:ClosedSunday:Closed
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