Address 3306 N St Mary's St, San Antonio, TX 78212
Phone Number +12107351004
Description Pet Shotz Inc. has been providing quality veterinary care for pets since 2006. We offer a variety of services for pets of all shapes and sizes (i.e. Low Cost Vaccinations, Low Cost Spay & Neuter, dental cleaning, bloodwork & xray, heartworm testing, fecal exams and much more)
Website http://petshotzinc.com/
After paying $250. for a stray female cat to be spayed, I was happy to find Pet Shotz in 2014. Their reasonable prices made it possible to treat my dog and cats. In addition, their prices made it possible for me to rescue and care for over 2 dozen cats in 10 years. Some people may have experienced a problem but I have not. I read the negative reviews about wait times and staff and think that people have unrealistic expectations. This clinic is like a public health clinic for people, no frills, sometimes crowded with long wait times and staff is efficient considering the crowd and peoples attitudes. People have different personalities but I have never felt that staff did not care or that they were rude. I have never found any of their rules and operations unreasonable. During the pandemic they were at a different location with lots of outdoor waiting space and they went to great lengths to provide a comfortable outdoor waiting area with picnic tables & benches and large umbrellas for shade. Customers may not meet with the vet but interact with one of the vet techs on receiving and returning an animal and they are the ones that give aftercare instructions. The most ridiculous thing I read here is people complaining that their animal came back from a spay or neuter "half shaved with iodine all over" them. This is common even in surgery on people!! Shaving is to be expected to prevent hair getting in an incision and make the skin clearly visible for incision AND iodine is an antiseptic, both of which you want and can expect to see. I have never smelled pee in 10 years and have seen pet accidents cleaned up by pet owners and by staff as soon as practically possible.
I recently had the misfortune of visiting this Clinic, and I can confidently say that it was the worst experience I have ever had with any animal care facility. This clinic showed a complete lack of compassion, professionalism, and basic understanding of the needs of both pets and their owners. From the moment I stepped into the clinic, I could tell that the staff had no interest in providing quality care. The receptionist barely acknowledged my presence and seemed more concerned with her personal phone conversation than attending to clients. It was evident that customer service was not a priority for them. As I waited for what felt like an eternity, I observed the neglectful treatment of the animals in the clinic. When it was finally my turn to see the veterinarian, I was met with an individual who seemed disinterested and lacked any genuine concern for my pet. To add insult to injury, the clinic's facilities were in a deplorable state. The lobby was dirty, with a strong smell of disinfectant that only masked the underlying filth. As I left the clinic, I couldn't help but feel a deep sense of disappointment and anger. It is truly disheartening to see a place that claims to care for animals demonstrate such apathy towards their well-being. This Clinic is a prime example of how not to run an animal care facility. I strongly advise pet owners to steer clear of this establishment. There are countless other clinics that genuinely care about the animals they treat and provide compassionate and professional care. Don't waste your time, money, or most importantly, your beloved pet's well-being at the Heartless Pet Clinic. They are simply not worth it.
I woke up this morning so grateful for Pet Shotz! My grandmothers dog, Summer, of 15 years is living to see another family event. My sister’s wedding. My grandmother and mother got Summer when my sister was 15 years old and now my sister is 30. So Summer has been around for a long time. She had a small tumor on her paw that started out pea size. Over the course of 4 years it has grown to the size of a golf ball. I moved back home about 3 years ago and the tumor has gotten larger. Last week, my uncle accidentally stepped on it and it busted sending her in tremendous pain. Not only that when we got her groomed the last time they said her ears were infected. The smell was unbearable in my Gma house. So we took her to Pet Shotz, by way of recommendation from The Spayed & Neuter Network. Pet Shotz is not only convenient for walk-ins at 3:30pm (when they close at 5pm), but they are black owned. I’ve never encountered an African American veterinarian. This was awesome! My experience was beyond professional and enlightening. The office serves pets so your not waking into a hotel people. It’s clean enough for pets. You don’t see trash, and poop everywhere. It smells like animals and disinfectant. Which was fine with me because Summer stunk up the whole place with her infection from ear and foot. I was so embarrassed and the workers reassured us it was okay and there was no judgement. My grandmother is 92 years old and on a fixed income. It’s not possible for her to get the necessary maintenance she needs for Summer. We were there until 10:30 pm. When I tell you customer service was top notch. They pride themselves on servicing everyone who walks in with a pet before 5pm. They took x-rays, shots, blood work, removed a tumor, flushed her ears out and two medications…🗣️🗣️ALL UNDER $750. When they brought her outside to the car, the smell was completely gone. My entire family is happy for Summer. My GMA cried because Summer looked relieved and happy. We have to wait a week to get her groomed. Pet Shotz, I will recommend to everyone. My husband wants a dog real bad. If he gets one, this will be my veterinarian. God bless this business.
The clinic is super busy as they provide so many important service to our community (at reduced cost). If you are looking for "drive through" service, this may not be your place, but if you have time, this clinic is knowledgeable, staff is professional and our pets have always been treated accurately and treated well! What a great addition to my neighborhood! Thank you to the staff of PetShotz!
This is unacceptable. Horrible customer service by front desk . Not by vets. Vets are fine . Sent her home very dirty . Additional pricing without being informed. When you call the phone you're on hold for about 30 min to ask questions. They don't let you know about the additional charges that may come , about the need of shot records , the need of blood work . They add additional charges at the register after they've taken the dog to the back . Waited 2 hours before being called . Do not recommend.
Pet Shotz is a wonderful place to bring your pets! The whole staff was friendly and professional. They treated my baby when he had Parvo. The care and attention was outstanding and all medications needed were provided with detail instructions! Because of them, my baby Ollie is alive and thriving. Thank you once again to the whole staff.
Business Hours
Monday:09:00AM - 17:00PMTuesday:09:00AM - 17:00PMWednesday:09:00AM - 17:00PMThursday:09:00AM - 17:00PMFriday:09:00AM - 17:00PMSaturday:09:00AM - 13:00PMSunday:Closed
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