Tomlinson's Feed

Reviews

Erin Russo

I decided to try out the self service washing station for the first time and wish I had started sooner. The whole process was so easy, from booking the time to getting in and cleaning up my hairy furball. They had everything I needed all lined up next to the tub. Well worth the $20.

David Parker

To whom it may concern, I would like to compliment one of your truly exceptional team members. Elise is always so helpful every time I interact with her. She is such a kind and genuine person and takes her job seriously. She always goes above and beyond to make sure that I am taken care of and that we have all the answers to our questions about certain pet foods. She is so knowledgeable (from A to Z) about everything pet related. What a joy it is to visit with Elise and she always brightens my day! She is like a breath of fresh air and I so enjoy talking with her. Elise is a true professional and always so pleasant to work with at the well stocked and super clean Allendale store. Please pass this on to management. Kind regards, Nancy and David Parker Georgetown, Texas

Bob P

Our 4-legged kid's favorite store is Tomlinson's. They carry a great variety of treats, snacks, bones, chews, and other cool products just for canines and felines that the other big pet stores don't have. Their prices are also very competitive and even lower on many similar items. The people that work here seem to genuinely love animals and their job. I spent several minutes one day showing two employees pictures of our "kids" at their request. How could I refuse?

Mary M

I was treated very rudely by an employee at this location, when I felt I had just made an honest mistake, not knowing their specific procedures. Sorry for the novel, but I also just want to explain my experience since the employees definitely did not try to take my perspective, and I hope they will do better in the future with other customers (I don’t think I’ll personally be back, which is sad since otherwise it’s a great store). I came in with my dog to try the bathing station for the first time. Someone at the counter greeted me as I came in, and I wandered for a minute until I found the two small bathing rooms. There was someone in one of the rooms, and the tablet by that door was red and said “occupied,” while one tablet was green and said “available.” I pressed “start,” thinking it would prompt some kind of check-in/payment page, but it immediately began counting down from 15 minutes. I kind of panicked, thinking my time was already running out, and I wasn’t familiar with the set up. I went on in and began bathing my dog, planning to follow up at the counter when I finished. When I had her in the tub, all wet and soapy, an employee opened the door and addressed me with a really strong and frustrated tone. Something like, “You can’t be in here. Someone has a reservation, and now I have to clean this room again.” I was caught off guard and started to apologize and explain, but she closed the door. I immediately began rinsing my dog and grabbed a towel to start drying her off. The woman then knocked on the window, looking annoyed. She opened the door again, saying something like, “Ma’am we really need you out of the room. You clearly didn’t even check in at the front.” She had the door open, and my dog went out, still partially wet. She looked at me like she was annoyed that my dog left the room without me. I tried again to explain the miscommunication, that I didn’t realize the room was taken since there was no indication, and I had gone on in when the timer started. She was clearly frazzled and talked over me in a loud voice, which was embarrassing as there were plenty of people around. She waved me over to the counter saying that that person would ring me up. When I responded surprised like, “Wait, I didn’t really get to finish..” she says sarcastically, “Oh, now she wants it for free.” I said something like, “It’s just that I was in there for like five minutes,” and she responded, “Um I think it was more than 5 minutes but…” (Okay maybe it was like 8. Thanks for the correction). I turned to the woman at the counter, explaining that I wasn’t trying to get off free, but I had clearly not finished the session as I had been rushejd out with a wet dog. This woman was calmer, but she made it sound like they were doing me a favor by not charging me. I left on the verge of tears, feeling caught of guard and misunderstood, like I had been treated like someone with malicious intent. It is obviously totally fair that they have a protocol (reserving a room online), but I just did not know that as a first time user, and I made what I thought were reasonable assumptions based in the information posted.

Neil Lubell

Tomlinson’s is great! Only Austin could have grown this incredible a dog & cat food pet supply store of this caliber! Not every person in the city has four pet mouths to feed, but I am delighted my critters can benefit from access to Tomlinson’s. Austin is arguably the most dog and cat friendly city in the Country and even with that in mind Tomlinson’s is better then I thought possible for an independent pet food supply. Amazing staff, enthusiasm, top brands, knowledge, and advocacy for pets, animals, and the people that love them are just some of the reasons I love this store!

Armand Brouty

It is one of the best pet food stores in Austin. Great member discounts, and it partners with local shelters for cat adoptions.

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 18:00PM

Popular Times

From the business

• Identifies as women-owned

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Crowd

• LGBTQ+ friendly

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > American Express
• Credit cards > Discover
• Credit cards > MasterCard
• Credit cards > VISA

Categories

Services

Serves Austin