Westgate Pet & Bird Hospital
4.8 from 965 reviews
Address 4534 West Gate Blvd #100, Austin, TX 78745
Phone Number +15128924463
Description Westgate Pet & Bird Hospital has always been committed to the highest quality health care for our patients and clients. Our experienced team has a shared passion for patient care and client service. We believe this team approach, along with respect, integrity and commitment to self-improvement, result in excellent care and service for pets and their families.
Website https://westgatepetandbird.com/
Alejandra Villela
I love this animal hospital, my GSD and rabbit have both received great care from here. The staff, and vets are all so attentive and informative, especially Dr. Villalva. She has seen both my animals and I always leave confident my animals received the best care I could want for them.
Laura Stone
The team at Westgate made time to fit my injured chicken in for an evaluation. They were super helpful in instructions on how to find their clinic, anticipating my questions. Their treatment of my chicken saved her life and they’ve been so kind, caring, and supportive. At the same time, they were honest about the odds of success. So far, so good. My chicken is still sassy and perky. Thank you Westgate Pet and Bird!
R D
Our little friend POOKIE, the bearded dragon went in for a check up and ended up needing to be put down, I was so thankful we went here. The staff was super compassionate, warm and patient as we went through the process of putting our little guy to rest. Dr. Hogan operated with integrity around the entire process with respect and dignity for our little friend, which took the edge off this tragic ending for our buddy POOKIE ❤️ Thank you for your warmth and kindness through this very difficult process!
Thomas
I chose this vet due to the reviews online. Boy, was i wrong and feel bad for the stress and trauma my bird went through. I own a 60g mooncheek, female conure. I have had her for about a month and wanted to have her looked over to ensure her health. I also opted to get a chip implant. Being my first bird and first ever visit to a vet, this was by far the worst experience I've ever had. No real information on how thus procedure would go. At first, we had our own little room to examine my bird. The exams were very stressful to the bird, forcing her to be wrapped in a towel while screaming. Ok... she's not much on being bound in a towel. She's very friendly, docile, and actively social with me and others around me. After the bird was taken to the back for the implanting, I was moved to the front of the building in the waiting area with everyone else because "they needed to see the other animals waiting." And my bird would be brought out to me..... Here is where I begin to get upset. I brought my traumatized bird to the waiting area in the front around dogs and other animals to keep an eye after the procedure.... i asked if there was a room to go to because of then other animals...... avians don't do well with dogs and other animals that are not family! So I was moved to a FILTHY GROOMING ROOM WITH A DISTRAIGHT AND VIOLENT BIRD WANTING NOTHING TO DO WITH ANYONE INCLUDIJG THE DOCTOR. once in the nasty non approved room for birds, the vet tech comes in and says he needs to give my bird another shot because her BENT the needle giving her her first shot!?!? LONG AND SHORT ILL NEVER RETURN TO THIS LOCATION FOR ANY SERVICES!!!! IF YOU CARE ABOIT YOUR AVIAN FRIEND LIKE I DO, SAVE YOUR BIRD AND GO TO A CERTIFIED AVIAN CLINIC! IF I COULD GIVE 0 STARS, I WOULD! My bird was anything but calm. She was so mad and violent that she split my ear, nose, and lip while in the grooming room. Dirt, dog fur, animal fur, dead insects, and tons of areas my bird could have hurt herself in there! SHAME ON ALL OF YOU AT THIS CLINIC!! I FELT THAT THE MONEY WAS ALL THEY CARED ABOUT SINCE THE CALMING QUIET ROOM FOR MY BIRD WAS NEDDED FOR THE NEXT CUSTOMER. YOUR REVIEWS IN MY OPINION ARE VERY MISSLEADING WHEN IT COMES TO BIRDS. MY BIRD IS BRUSED ON HER CHEST AND WAS SEVERLY TRAMATIZED DUE TO THERE CARE AFTER TAKING THE BIRD IN THE BACK! *WARNING, DONT BRING YOUR AVIAN HERE IF YOU CARE ABOUT THEM, THEY MIGHT NOT LIVE* FINE A CERTIFIED AVIAN THAT KNOWS HOW TO CARE FOR YOUR BIRD. To add to insult, i was given care paperwork for a buggie!?!?!? She's a green cheek conure, mooncheek!
Bobbie Salter Crawford
I loved they way the vet and assistant got on the floor with my little dude and assessed him while keeping him calm. I liked they took Jo away while sowing injections so he didn’t Associate me with injections lol. I don’t know if that’s a thing. I don’t wanna see my dog getting shots so it works for me. They explained everything well. Provided a more than reasonable estimate before service. Loved it.
Sarah Davis
This is the worst vet that I've ever dealt with in my entire life. I took my chicken here that was severely ill, and Dr.Brandt wouldn't even let me speak and just spoke over me the entire time. He prescribed me medication that I couldn't get until days after, how does that help my chicken? They took a lab test, but didn't state that it would take 4 weeks to get the results back. My chicken's health continued to get worse, and I called to let the vet know that. No call back or they wouldn't even let me talk to him directly. My chicken ended up dying, and I was furious. This place is a complete scam and only cares about your money. I demanded a refund back for the lab test, and was told that I would be refunded. Now, when I try to call to get my money, they dodge me and tell me that their office manager Kathy is "busy." Looking forward to taking this people to small claims court if I don't receive my refund I was told that I would receive back. DON'T TAKE YOUR PETS HERE!!!
Business Hours
Monday:ClosedTuesday:07:30AM - 14:00PMWednesday:07:30AM - 14:00PMThursday:07:30AM - 14:00PMFriday:07:30AM - 14:00PMSaturday:08:00AM - 14:00PMSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Latest Businesess
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