Pet Supplies Plus Kalamazoo

4.5 from 1117 reviews

Address 5161 Gull Rd, Kalamazoo, MI 49048

Phone Number +12693425020

Description Our Store Team Leader Bob has been with our store since 2002. He strives to provide excellent neighbor service. In his spare time, he loves spending time with his three wonderful children. Our Assistant Team Leader Theo has been with our store for two years. She oversees our animal room and the care of all of our livestock. She strives to provide the best service to our neighbors and their pets. We would also like to welcome Beau, our newest member to our leadership team. Beau has worked here since 2020.

Website https://www.petsuppliesplus.com/Store/MI/Kalamazoo/Kalamazoo/170

Reviews
A Google User

Our neighborhood pet store. The service is amazing always, the prices are great and our pets love it there.

A Google User

I was so surprised at how bad the dogwash was. Very cold room, hello do they know anything about dogs? My little dog was shivering. The worst is the dryer blows out cold air!!! On a wet dog. I shared this with staff, they were aware. One person said it would be too difficult to get heat in the dryer. Just shocked.

A Google User

Absolutely rude customer service every single time. I am not sure pretty sure they are racist except for ONE or TWO employees. DO NOT RECOMMEND this location. Staff is unwilling to help or move things for dog food to be easily assessible. Very tight spaces and employees instead of offering to help move carts try to walk past you when you have a cart and your dog. Again they treat customers differently based on RACE! I'd rather drive 20 minutes to another location then the one 5 minutes from my house due to the Absolutely disrespectful customer service. 😑

A Google User

Went here to get my dog North Face everything he needs to be the best doggy he can be but of course he's alway's on his worst behavior..lol they have a pet friendly store & great environment for pet lover's i got my 6 week old Siberian Husky something to chew on he is very mucch teething & bites everything. He loved his toy's alot & I recently changed his food too Redford & he loves it! He also got a foggy bed that he never sleeps in but uses as a pillow from time time. The staff here was very helpful & provided me with all the information I needed from food references to toy's & medicated topical spray for my North Faces itch & dry skin as well as answered every question I had in general! I am "The Superb Lifestyle" host & tour guide I approve this pet store & this message! 🐺😁

A Google User

The staff are always helpful. Today, Alena was very informative about dietary options to improve my cat’s gut health.

A Google User

The staff has always been super helpful and knowledgeable. The selection is great and they have a wonderful atmosphere

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Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 18:00PM

Popular Times

From the business

  • Identifies as women-owned

Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Gender-neutral restroom

Crowd

  • LGBTQ+ friendly
  • Transgender safespace

Planning

  • Quick visit

Payments

  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards > American Express
  • Credit cards > Discover
  • Credit cards > MasterCard
  • Credit cards > VISA

Categories