Doggie Style Pets Fishtown

Reviews

Diane Layton

Roxie loves shopping her. Lol great treats, amazing toys. Awesome employees 💯

Laura Wojtusik

This place butchered my neighbor's pomeranian and accused her of not maintaining her dog!! This dog is brushed, bathed, and more maintained than most children!! They state the dog was matted, and that is the reason for their actions!!! THIS IS NOT TRUE!!! This business then went on to accuse my neighbor/friend of trying to get a free service....ALSO NOT TRUE!!!! It is not about the money, NO ONE CARES about the money!!!!!! TAKE OWNERSHIP for your faults! You butchered a dog beyond repair!!! I will make sure NO ONE I KNOW patrons your business!!!!#JUSTICE4PIXIE

Vanessa Herrera

Update: Received a call back from Dan after my review. He was helpful and apologetic for the situation and even made arrangements for us. Note, The groomers have been nothing but great with our dog, never had a problem and always communicate. Bad days happen, it costs nothing to be nice, hope the receptionist uses this as a learning experience. Original Post: Really wanted to give 1 Star, but I have been a customer for the past 3 years with no issues. This time, groomer didn’t show up to the appointment until 25 minutes later (which is fine, things happen) however when I called for an update after waiting for 20 minutes, the receptionist in the front desk was extremely rude on the phone. Rule number one in customer service is to empathize and at least be apologetic since the appointment time was not honored. Hesitant to return to the store for any services due to the poor customer service in all aspects. Overall, please train your staff on customer service, not sure if I’ll keep using this establishment.

Rachel O'Brien

Best place for a nail grind! Our mini-dachshund HATES getting his nails touched but they did an AMAZING job! His nails are the perfect length and they really know how to keep your pets calm!

Joseph Berkowitz

Very nice pet store. We bought some treats for our dog. Everyone was helpful and playful with her as well. Met a few rescues while we were there.

Heather Fox

Hi from Camp Alyssa where I can't ruin anything but only speak what I know. as a fellow customer service rep and also the person who regularly walks,plays, and occasionally brushes Pixie, I was kinda shocked by her appearance and your response. let's start with it being weird that someone who's used your services several times in the past w no issue is somehow now just a scammer trying to get a free groom.... I mean, not for nothing, if I left a salon looking like that, I might not want to pay for the services either. then let's move onto your stance of it being what was right for the dog. The funny thing with that is her photo from the day before shows none of this so called matting, if it was hidden under layers you actually cut, wouldn't she be shaved? if it was so bad you had to trim that far, you wouldn't document or take photos? Alert the customer? how bout even tell the customer at pick up since she don't bring the dog there for matting, she brought her for a basic trim. and trim you did. it's also super interesting that she was asked to tip before even seeing her dog and even interesting that her dog had been so severely matted that she had to receive that cut but that was not communicated to the owner. in fact, nothing was said about her fur being matted at time of pick up, it wasn't mentioned until she reached out distraught about her dogs cut being far too short and not what she asked for. I don't need to damage your reputation but I do need to be honest about the situation and how poorly you have handled it coming onto a public platform and accusing people of lying and scamming rather than being compassionate or taking ownership of your groomers mistakes. everybody makes mistakes, it's how we deal with them that matters. how you're dealing. with his matters and people should see that so they know just what they're getting, unlike Alyssa. I may not be an expert on grooming but I know that dogs face was some of the silkiest fur I've ever had the pleasure of getting my hands on and was always receiving compliments. I also know a thing or two about customer service and what you gave her was awful. putting someone on a no groom list and calling them a scammer is pretty low considering she clearly wasn't going to use you guys again after how poorly you handled this situation. They both deserved better than this and I find your response wildly unprofessional and more telling of your character, not Alyssa's. so if you read this far, make your own decision. But def make yourself fully aware of your dogs state before they go in cause they will get real trim happy and then accuse you of not taking care of your dog properly. #Justice4Pixie

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 18:00PM

From the business

• Small business

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery

Accessibility

• Wheelchair accessible entrance

Crowd

• LGBTQ+ friendly

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > American Express
• Credit cards > Discover
• Credit cards > MasterCard
• Credit cards > VISA

Categories