Address 5905 N Broad St, Philadelphia, PA 19141
Phone Number +12154242470
Love the ppl here.prices Lil high.but this my first fur baby.the care and knowledge of staff is great.
My husband used to work here a long time ago, and so we continue to take the pets there. Got a new cat for my in laws last December and we’ve been taking him here and will continue. They offer very affordable prices and do good work. I always feel respected and welcomed when I come in. They take very good care of our sweet boy! Especially when he got neutered and I called with a bunch of questions, they never seemed annoyed and answered my questions! Keep it up you all!
It was one of the hardest days of my life saying goodbye to my beloved Poppy of 14yrs. They ran test and Poppy had end stage kidney failure. They tried to help give him some comfort. I had to let him go this morning. What a joy Poppy was in my life❤️❤️❤️❤️❤️
The staff here are great. Rocky got his green tag today…along with nails clipped and his shots. Looking good! Staff supplied a printout of his shot history too. Rocky doesnt like to travel to the vet but the staff here handles him with care. They answer all my questions and he has been healthy for the last three years. The location is convenient too. A win-win!
The doctor and staff are all very pleasant and caring individuals. The care my pets receive is always outstanding, whatever the problem my pets have is usually diagnosed and resolved with the one visit, except of course follow ups needed post surgical procedures. The prices are reasonable, care outstanding.
PLEASE READ: There are many positive reviews highlighting the compassion and care provided at this animal hospital; however, please proceed with caution when deciding to bring your pet here. I also believed what I read in the reviews prior to bringing my puppy for her first check up. However, during my visit, Dr. Yang moved very quickly and diagnosed my puppy with a heart murmur without going into any details about her prognosis. Given that her check up took place right before the office closed, I attributed Dr. Yang ’s demeanor to the aforementioned circumstances and looked forward to giving him a second chance during my follow up visit on 11/5. Unfortunately on 10/25 I brought my puppy, who began showing sudden symptoms of respiratory distress, to the vet only to be told that Dr. Yang was in surgery and I would have to wait to be until 3pm to be seen. My 16 week old puppy’s condition was worsening by the minute, however, there did not appear to be any evident sense of urgency in helping me or my puppy in a clearly emotionally distressing situation. As I accepted the reality that my 16 week puppy was about to die, both the male receptionist and Dr. Yang told me to drive over 40 minutes away to the nearest animal hospital with a dying puppy. Although I am not a trained vet, signs of respiratory distress and failing health in animals and humans are fairly evident. The lack of compassion I experienced made the trauma of suddenly losing my puppy 10x worse. As a vet hospital, they should have done more or at least pretended to care about the issue at hand instead of dismissing us with such nonchalance. While there may have been nothing that could have been done to save my puppy's life, I would’ve appreciated the courtesy of being offered any medication that could’ve eased her suffering so she could pass peacefully. I would have also appreciated sitting with her as she passed instead of being forced to drive over 40 minutes when all knew what the outcome of my situation would likely be. The office was completely empty when I arrived, yet the courtesy was never offered. The compassion and understanding was non-existent. I even received a bit of hesitation from the receptionist as I asked for puppy pads to help control the bodily fluids she would later pass in the car. The receptionist finally met me at my car with the pads and simply said "Good Luck" as I prepared to drive off. My puppy took her final breaths in my car as I drove furiously to get her some actual help. I couldn’t hold her or say goodbye in the way that she truly deserved. I hope no one ever experiences the pain I feel. So again, please use extreme caution when deciding to bring your pets to Broad Street Animal Hospital. It appears compassion is only offered on select days to select clients in select circumstances. I intend to make this known to any and all pet owners I encounter.
Business Hours
Monday:09:00AM - 16:00PMTuesday:09:00AM - 16:00PMWednesday:09:00AM - 11:00AMThursday:09:00AM - 16:00PMFriday:09:00AM - 16:00PMSaturday:09:00AM - 11:00AMSunday:Closed
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