Humane Society of Polk County

4.3 from 747 reviews

Address 3195 Dundee Rd, Winter Haven, FL 33884

Phone Number +18633245227

Description "The purpose of the Humane Society of Polk County, Inc., your local no-kill shelter, is the prevention of cruelty to animals, the relief of suffering among animals and the extension of humane education."

Website http://humanesocietyofpolkcounty.org/

Reviews
Dayanna Abreu

I can’t thank this shelter enough for bringing Lolo into my life! The staff was incredibly kind, helpful, and genuinely cared about finding the right match. The adoption process was smooth, and they provided me with all the information I needed to take care of my new furry friend. Lolo is the sweetest, most loving dog, and I can’t imagine my life without him now. Highly recommend this shelter to anyone looking to adopt and give a dog a loving home!

Whit K

I wanted to share my positive experience with this establishment and their staff. I took my puppy here to get neutered. The process to book online was easy. They were very organized for drop up and pickup. Everyone I spoke to was personable and the establishment felt clean when I walked in. They send you home with a care sheet that includes their email and they encourage you to send pics if needed, which makes me feel supported post surgery. I trusted them with my Pup and I’m glad I did. I will definitely recommend this place to anyone needing an affordable neuter/spay. It truly feels like they do care about the animals. Thank you for taking care of my Phantom. 🖤

Lori Miller

We used the SNIP program to spay our female cat. Very friendly and helpful staff. The facility is beautiful and clean, I was pleasantly surprised how easy it was to drop off and pick up our cat, the whole process was seamless. Anyone needing a spay/neuter program for their pet this is a great low cost service.

Jennifer Jones

Polk county allows animals to live in this hoarding situation. One cat was turned into them for a neglect injury causing an amputation. O they go look? NOPE THEY ALLOW IT TO HAPPEN 1276 DIXIE DR AUBURNDALE Go look for yourself

Renee Frasca

The process was simple. Very efficient and the staff pleasant. I was able to book an appointment online at 10 pm. There was available for the next day. The cat came home the same day in good shape. The fees are extremely reasonable.

Manuel Rosa

TERRIBLE EXPERIENCE!! My daughter found a kitten when the cat was about 2 weeks old. We had to feed the kitten with a bottle etc. This kitten has never been to a vet or anywhere until we went to this place. We noticed the cat at 6-7 months was in heat and needed to be fixed. We made an appointment and had to wait two weeks. Took the cat December 28th, 2023 and dropped her off in the morning-picked her back up later that day. When the cat got home, she was walking slow, no appetite etc., but I figured it was because of the surgery. I told my daughter let her rest for a few days. Five days pass, and the cat is not eating, not really drinking, walking weird, throwing up etc. I then called the Humane Society to ask is this normal…Laura yelled “if the cat wasn’t eating for days, she would be dead” and hung up the phone. My mouth was hanging open..the phone was on speaker and my daughter heard this and started crying. I called right back, Laura picked up again and yelled “we not paying for nothing, take her to the Vet” and hung up a second time. Third time calling back, I then spoke to the director. Told the director what was going on and she said I’ll have a specialist call you right away and hung up. Days past, and still have not heard back from nobody. My cat was very active and now she’s not doing nothing. Now, I have to take the cat to a Vet and see what’s going on. Sad situation. Beware of this place, your family pet will go in one way, and come out a different way!!!! 😢😢😢😢

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Business Hours
Monday:ClosedTuesday:10:30AM - 18:00PMWednesday:10:30AM - 18:00PMThursday:10:30AM - 18:00PMFriday:10:30AM - 18:00PMSaturday:10:30AM - 16:00PMSunday:Closed

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Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

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