Columbia Veterinary Center

Reviews

A Google User

Columbia Veterinary Clinic is the best Veterinary Clinic I have had in all the years I have had pets. They also understand your concerns about your pet's health and will do whatever they can to help you and your pet. My cat, Barracade has had hyperthyroid disease for 6 years and the Vets at Columbia Veterinary Clinic have always been there when he needs help. Thank you to all of the Vets and staff of Columbia Veterinary Clinic.

A Google User

I was doing my internship here and have my kitten established here too. The staff were AMAZING and truly have passion and care for the patients (pets). Even though I finished my school, I will keep my kitten here as her primary vet. Nothing feels better knowing how great my fur baby will be well taken care of!

A Google User

We have been taking our dog and cat since we moved to Vancouver, 7 years ago, and have always been happy with the staff and the care that we have received. They usually go above and beyond my expectations. They show they care by following up to check on a sick animal, giving us options for treatment, and listening to our concerns and answering all of our questions. Highly recommend.

A Google User

Had a great first experience at Columbia Veterinary Center. As a 1st time cat owner, they were very friendly and welcoming and were patient with all my questions. They showed great care for our new kitty and were very clear in all communication. Highly recommended.

A Google User

The office manager, Cody, is toxic and treats people with zero respect. I started bringing my dog here about a year and a half before the pandemic and they were really great. But once the pandemic started, the customer service went down hill and continued to get worse as the years went on. Even though all businesses opened up a year to two after the beginning of the pandemic, this clinic remained closed and did not open their doors, because they decided to do a remodel during that time and continued to keep people from coming in with their pets. My dog started fearing the vet after he was neutered there and I was told to bring him in often to visit for pets and cookies. About 6 months later their doors were closed. When I asked them about his fear and bringing him by, they said no. They never let you go in with your pet for almost 4 years. They never showed a camera of what was going on. And even though I was only taking my dog in a couple times a year, my dog kept being more and more fearful. The last time I took him, he didn’t want out of the car. I called customer service about the issues I was having, as well as an issue that occurred, because I was unable to communicate with the vet about my dog while he was being examined. I was told by customer service that I had to write an email to the office manager, Cody. I asked to talk to him and was told the only way to speak to him was via email. I asked if he would be forwarding on the info I gave him to Cody and was told no. This should have been a red flag, but I tried by sending an email. Cody was dismissive, blaming and used coded language meant to demean me and was gaslighting me a fair amount too. It was so appalling to be treated so terribly when I was nicely trying to explain my feelings and concern. When I called Cody out for his toxic comments, he told me to leave or live with it. More toxic language. I had more than enough abuse from Cody and found a new vet that I very much like. Staff and vets are way better than CVC. I will not be coming back here and that is all thanks to Cody!

A Google User

As if our cats couldn't be more polar opposites for vet visits..yet the team at Columbia took them both in stride. Dr. Davis and Dr. Downs are such amazing vets to work with! The new building is clean and crisp, with ample parking and care given to the experience (different cat/dog sides for example) We feel very welcome as new patients and are eager for the care our kitties will receive as they grow with us 🐈‍⬛

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Business Hours
Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:08:00AM - 17:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services

Serves 98665 and nearby areas