PETS Referral Center
4 from 285 reviews
Address 1048 University Ave, Berkeley, CA 94710
Phone Number +15105486684
Description At PETS Referral Center, your pet is cared for by highly qualified specialists who are more than outstanding doctors — they’re truly exceptional people, handpicked for their genuine compassion and unwavering commitment to doing what’s best for each pet and family. We are committed to ensuring your pet receives the most comprehensive, effective care by not only working seamlessly with one another, but also with you and your primary care veterinarian.
Ryan Ansley
Thank you to Dr. Michal, Mandy, and the rest of the PETS Referral team for taking such wonderful care of our pup, Clark. Our pup was trying unsuccessfully to throw up, having difficulty swallowing, and was clearly in distress. At the recommendation of her vet, we took her into emergency care to get her checked out. The team at PETS was professional, kind, thorough, and efficient when it came to triaging and treating our girl. The quote for Clark's treatment was priced in a range based on possible treatments, as it was unclear what was going on until the doctor checked her out. When I returned to pick her up, I was refunded the difference between the cost of treatment and the deposit I paid. The price for her treatment was reasonable and fair, and everything about PETS felt professional, ethical, and confidence-inspiring. While there, I saw the PETS team providing the same high level of care to other people with their pups, and I feel fortunate to have a place like PETS nearby. Thank you for everything! Your dedication to such a challenging line of work is truly admirable. Y'all are saints for the care and attention you provide to our furry friends. We are truly grateful for folks like you!
Andy Hajjar
I visited PETS yesterday morning, after a sleepless night with a sick dog, and couldn't be more pleased with the experience (obv, the dog is OK). The techs were all SUPER friendly and attentive, as was the Dr (Dr Jarvis). I wish I had gotten names so I could call more people out for being so awesome! I arrived at around 6-6:30am, and they even made sure there was coffee ready Jack (the dog) and I highly recommend PETS!
Sandra Wintmiller
It was our third emergency visit to the PETS Referral Center, and we felt cared for every time! However, this time, we had a VERY serious emergency with our cat! We arrived during the late evening hours, and they took care of my kitty with a blocked bladder immediately and saved his life. 🥰 Couldn’t be more grateful! It might be pricey, but when your cat has a severe emergency after all the places are already closed, nothing matters! I HIGHLY recommend this place for your kitty. We got an invoice for 4800 dollars for hospitalization for 48 hours, but then our kitty was okay after 36 hours, and they let us know immediately that he was ready to go home, and then we got over 1000 dollars refund. Loved it! Oh - during our pet’s hospitalization, we were able to visit him - posting a pic of my kitty from our visit with him. So glad to have my kitty back home. Thank you, PETS Referral Center. 😻
renee boicourt
Great experience at PETS Referral Center. On a visit to Berkeley from NYC, Sam, our Golden, started limping after no apparent injury. PETS Referral Center saw him right away, the wait was short, and all the staff top notch. Blood work turned up something potentially serious (including possibly Cancer, which kills a lot of Golden Retrievers young), but instead of advising more tests then and there, the vet recommended we wait until we returned home for a further workup, since it could also be something that Sam could fight off with a little time, rest, and some anti-inflammatory meds. Some vets would have seized the opportunity to push (and charge for) more tests at the outset, but this Berkeley vet was very balanced as to how it could be serious but might very well not be, while not sugar-coating things and making it clear that follow-up at home was essential. He explained that there was no risk in waiting a couple of weeks for our vet at home to follow up, especially since that vet would be advising us as to any further treatment. At the same time, he was very direct, while kind and measured in delivering inconclusive but scary news. By the time we got home, Sam was on the mend and blood work by our regular vet showed that the earlier problem had resolved itself. A happy ending. I can't imagine better interim care while traveling. Recommend highly.
Jill Fisher
I never thought I’d be writing a review of an emergency vet center but here I am. My poor 6 month old baby accidentally ate some grapes (which I didn’t know were toxic) and after some impossibly helpful advice from the ASPCA and this center we decided to proactively give her an IV and keep her here for 48 hours to monitor her kidneys and help flush her out. During this time every single vet and vet tech/nurse was so impossibly kind, supportive, patient, educated, and compassionate. I felt safe keeping my baby there and knew she was in great hands. It’s not cheap, for sure, but pet insurance was crucial and I was so grateful for their care of my pup. I was also so happy they let me visit her and all of the staff throughout 24 hours a day were so so kind. I hope to never come back, but if I do I’ll be grateful they’re here!
Isabela Beato
We took our dog there two weeks ago because she was short of breath. She was promptly diagnosed with an aspiration pneumonia and needed to be hospitalized. I can’t stress enough how much I'm thankful for the care the whole team provided to my little one. From reception to nurses and doctors, everyone was very caring and compassionate. They made us feel comfortable by providing reports frequently and being very transparent about everything they were doing. Thank you so much to the whole team for everything you did for our beloved Antonella.
Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Categories
Services
Latest Businesess
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