Address 2540 Wynnton Rd, Columbus, GA 31906
Phone Number +17063274169
This clinic is strange. I went to this clinic to see if they could tend to my dog’s (Kylo) random pain. I explained to the front desk lady what could possibly be wrong, and they offered X-rays. (Only reason I kept the appointment was for the X-rays offered) I returned the next morning for the X-rays. Once Kylo was in the room there were three other people in there, which already was strange to me. Kylo is extremely gentle and very lovable, with that, the male assistant was already attempting to handle Kylo to get him up on the bed, but I simply use commands, plus he trusts me to pick him up. (He is scared of height). They should have asked me first. The doctor walks in the room and Kylo is facing me. The male assistant is holding Kylo down, while the doctor is simply checking his teeth and gums. Kylo slightly turns his head and the doctor jumps in fear of being bitten. That just set the negative mood in the room. The male assistant is just “prepared”. Moving on, the doctor wants to check where the pain is coming from by applying pressure and strain on the area. Obviously, Kylo is going to cry from the pain and move because he wants him to stop. The male assistant grabs Kylo by the neck and slams him down on the table!! I got up because that was foul treatment. I brought him there because he is uncomfortable, and they made him feel worse. I have never been to a veterinary clinic, that didn’t ask the owner to keep the dog comfortable for the process. The male assistant is trying to place this muzzle on him as if Kylo even made an attempt to bite. Another lady had to tell him “not too tight”! This entire time he is just scared of all of them. Turns out that Kylo has arthritis on a vertebrae and hip dysplasia. I regret taking my Kylo here. I regret not walking away when those weirdos were handling Kylo as if he was Cujo!! Honestly! See the photos of my Kylo. When the doctor said he had a bad stare in his eyes 🙄 he’s literally in pain, as I stated, which is the reason why he was in their care. Thanks for the X-rays, but you and your staff need to be replaced. Your clinic needs to be cleaned as well.
Love this Vet! Very knowledgeable and communicates everything he recommends for your dog. Techs are friendly and compassionate.
I love animal care clinic. We have made them our new vet after a very expensive not good experience with a vet in alabama on summerville rd they charged me $300 and sent my sick cat home with no answers or meds. I made an appt here and they got her diagnosed and meds and fixed up feeling better by that night for way less than the first vet charged and they also do free rechecks after a vet visit instead of having to pay an office visit at other places to be checked after a problem you already went in for. I love that. They are very caring and knowledgeable as well.
I've been a client of Animal Care Clinic for years, they have literally been the difference between life and death for many pets. I personally rescue and the pets who need the most care are expensive to treat. Animal Care Clinic works with pet owners to offer incredible life-saving services at a fair/reasonable price-most times they are MUCH more affordable than the vet around the corner. Traveling to this clinic from almost three hours away is not an option if I can afford to save a pet's life. Dr. Roy and his team give loving care, tell you the truth about your pet's options and listen to us owners as we explain what's going on with your fur babies. Always keep their name on your refrigerator- it could mean the world to you and your pet. Dr. Tan Mattos 🐾🐾🐾🐾🐾🐾💙💚💛🧡💜🤎🖤💗
As you see from the picture she knows exactly where she is at. The love and care everyone in this place they show my little one is great. She has no issue getting out or even coming up to the window getting her medicine (love the fact they come to your car and do that now.) Nothing bad to say about this place. When my little one went for a broken leg they did a great job. You can't even tell she had one. Love it.
Love yall,mean it!! Arf!Arf!Arf! You guys rock.See ya soon.
Business Hours
Monday:08:30AM - 17:00PMTuesday:08:30AM - 17:00PMWednesday:08:30AM - 12:00PMThursday:08:30AM - 17:00PMFriday:08:30AM - 17:00PMSaturday:08:30AM - 12:00PMSunday:Closed
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