Address 4232 Carmichael Rd, Montgomery, AL 36106
Phone Number +13342771500
Description Carmichael Road Animal Clinic & The Cat Clinic of Montgomery is a full-service animal hospital offering emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Our veterinarians have over 60 years of experience and do everything possible to ensure your pet receives first-rate care including making our hospital comfortable and calm, so your pet can relax in the waiting room and look forward to meeting our veterinarians. At Carmichael Road Animal Clinic & The Cat Clinic of Montgomery, we treat your pets like the valued family members they are.
I was impressed at first with Carmichael Animal clinic but then I have experience a lost that made me to rethink my impression. I took Trap my dog to them on May 16th to have an exam and he was given all of his vaccines and a throughly exam. This was a cost of $542.67. I have later found out he wasn't given an x-ray after talking to the lady veterinarian. Next, I went back to them on May 20th to get pain medicine for his paw which was an old injury which cost $31.20. Finally they wanted me to bring him back on June 8th to get a second dose of flu vaccine at a cost of $50.50. I called Carmichael Animal Clinic on June 21st explaining that Trap was pooping and when he's asleep it would just run out. One of the individual suggested that I try chicken and rice soup because that normally help. I was told to try that and if it persist to take him to the emergency room. All of this came about because I did have to take my dog to the emergency room and he was terribly sick when we arrive. One of the receptionist could tell he was sick so she came and took him straight to the back while I filled out the paperwork. After speaking with the Vet on duty he didn't give me much hope because it appeared that Trap had prostate cancer and his stroden was heavily enlarged. I asked him about the cough and he explained it could have spread into his chest. So I had to make a decision to take him home and let him continue to strugle or put him at rest so I chose rest because he was fifteen years old and I didn't want him to suffer. I asked the Vet at carmichael about his cough and their answer was we never heard him cough. I have since spoken with the lady Vet at Carmichael Animal clinic and I explained this ordeal but nothing she said was registering to me. If you gave him a full exam how come you miss something as deadly as cancer. How could all of his test results come back clean. All of this was done in a month time. You are the professional why didn't you asked me about x-rays. Atleast I would have known what it was instead of not knowing. I know he probably couldn't be save I'm just saying if you had just taken that extra step then I could have been more prepared. I'm hurt, disappointed and angry because I relied on sound advice from a professional and it wasn't given to me.
I would give them a -1000 stars if I could. If you love your pet do not leave them here. I left my dog with them for 5 days while I went on vacation. I spoke with the groomer to have him cleaned & groomed before we picked him up. The day after I dropped him off I received a call stating that he had an ear infection & that I would have to pay an additional $50.00 for meds. We love our Golden Doodle so we did not complain. Then later that day the groomer, HANNAH called to say that he would need to be cut a little shorter because he had some matted hair. My husband instructed her not to cut him too short. We NEVER noticed any matted hair; he is brushed regularly and he had just been cleaned & groomed 6 weeks prior. When I picked my beloved Diesel up this is how he looked. She tortured & butchered him. The other pictures were taken the day that he was dropped off. She said she did this because of extreme matting & she has pics to prove it. I never saw any pics. When I went to complain and ask for my money back Dr. Bennifield said he has nothing to do with the groomer and called the police on me. Thank God for great police officers; I think her name was officer O’Leary. She understood the situation & handled it professionally.
The girls who work here are so fantastic. My dog can't wait to get there. Which I find so funny. But she absolutely loves them and she loves going and we never have an issue.
Absolutely love Dr. Westbrook! My boys are always taken care of when I board them and they always send convenient reminders on the appointments I forget about! Very patient staff and professional. Always feel comfortable with taking my babies there!
I also took one of my cats there too! CC is really shy and kinda spooked by everything, she was like that when I got her. They were real gentle with her, cause it took two years just for her to let me pet her, and here they were picking her up and examining her, weighing her and she was not making a fuss at all! They have a cat side and a dog side, so you can take both pets at same time, they are reasonable on the meds that you might need too.
Marlo loves them. They are all very kind and attentive. Marlo got some good belly rubs and hugs from the staff. The vet really knew her stuff and offered us many options for treatment. I love the place.
Business Hours
Monday:07:00AM - 17:30PMTuesday:07:00AM - 17:30PMWednesday:07:00AM - 17:30PMThursday:07:00AM - 17:30PMFriday:07:00AM - 17:30PMSaturday:08:00AM - 12:00PMSunday:Closed
Accessibility
Amenities
Planning
Categories
Services