Address 5910 Eastman Ave, Midland, MI 48640
Phone Number +19896315550
Money Hungry. I just received a call stating I owed $171 and some change for my Cat Kevin. Kevin went in for surgery in late October 2022. After surgery she was limping due to an infection. I returned with Kevin and she was given an antibiotic. I was charged for the antibiotic AND an office visit. I returned to the office again because Kevin was still limping and the left foot was still infected. I received additional treatment for Kevin and apparently was charge for the injection (antibiotic) and the office visit. Apparently, the way to make money is to not have a follow-up visit after a surgery and if there are any complications you have the fine honors of returning and continuing to pay until the DR. solves the problem created by the surgery. In other words: if at first the Dr. doesn't succeed they will try and try again while charging you. Ridiculous. I have never been to a vet who doesn't provide aftercare for surgery and continues to charge you for the same care. The first round of antibiotic didn't work....but you pay. So a stronger antibiotic (for the same infection) is given and you pay! Because of the infection and issues with care Kevin has a permanent limp with her left paw. Always all about money. Finding a new vet...recommend you do too.
They charged an extra $10 to refill a prescription for my dog because it was a “same day” refill??? The gal went in the back and literally came right back out! It took less than 1 minute and they were NOT busy at all. I dropped bottle off at 9:00am and said I could even wait until closing time. Nope - $10 extra dollars
We love Eastman Animal Hospital and Dr Rhead! They have compassionate staff that is very knowledgeable. In the busy, low staffed world we live in they always do the best they can to accommodate us with our pets needs. I highly recommend them for the fur babies in your life!
Although they are very busy which can be frustrating at times Dr. Rheid has been wonderful to my babies. Doc knows I get super worked up over my dogs if anything is wrong. Well for good reason because I have lost some unexpectedly, but she always calms me down. She goes the extra mile to make sure my little Boston has no reactions to medicine and that he gets top notch care. She has been wonderful and I wish there were more vets like her!
Absolutely the worst experience I've ever had with a vet. Absolutely botched the job of euthanizing my 13 year old lab Such a great dog. She shouldnt have gone the way she did. So brutal. Vet didnt even care. Money grubbing amateurs!
This is a terrific place with extremely caring staff and a very competent and compassionate veterinary staff. I recently had my foster Australian Cattle Dog Haley spayed and microchipped and preparation for her being adopted, she is looking for her forever home and is a sweet and well-trained girl.
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Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:ClosedSunday:Closed
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