Address 1691 W Strasburg Rd, West Chester, PA 19382
Phone Number +16106927178
Website http://www.applebrookinn.com/
I am so incredibly grateful for Dr. Paine and the staff at Applebrook. They helped us turn around a very reactive puppy to be a calmer, happier, healthier, and more well-adjusted companion to me and husband! Theo is not a fan of the vet, any vet, and has a lot of anxiety surrounding it, but the Applebrook staff is always warm, welcoming, and understanding of his (and our) needs. Their team is committed to the health and wellness of all animals in their care and I trust their advice and guidance 100% when it comes to our baby boy!
Applebrook Inn has set the bar extremely high for all other businesses out there. After working with the staff for vet services, grooming, daycare and now recently boarding - I will never be able to take my dog anywhere else! We will shamelessly admit that our dogs are our children and we make sure they get nothing but the best all around, and we have no doubt that this facility provides that top notch care. Recently we had to make the last minute decision to board our pup while we were away for a work trip, and the updates/pictures we received daily were above and beyond! I no longer worry about needing to leave my dog for extended periods of time, because it is clear that he loves the staff at Applebrook, and I think it's safe to say that they enjoy his goofiness as well. The sheer joy in his face cannot be faked - we will upload pictures so that you can see for yourself. To Sam and Dana - your photography skills are amazing and thank you for providing us pictures to not only ease our anxiety, but pictures that are going to be permanent fixtures in our house because you were able to capture his essence so perfectly! 10/10 for Applebrook Inn. This place is a gem of a facility and I will be sure to recommend them to everyone I encounter who needs anything pet related.
We appreciate the care our pups receive at Applebrook. The doctors are kind and thorough. Front staff is great too! Love that they offer boarding too. Our dogs LOVE going there and enjoy the group play time and treats!
Jack & Sadie’s first grooming experience at Applebrook was excellent. The entire appointment procedure was smooth and easy, from scheduling through pick up. Staff is always pleasant and efficient. They look gorgeous!
I would give them a 5 star rating but I’m very disappointed in their drop off schedule for grooming. You are REQUIRED to drop your dog off by 7:45 AM or else they won’t groom your pet. This conflicts with my schedule so unfortunately I won’t be able to work with Applebrook going forward. I REALLY HOPE THEY CHANGE THEIR GROOMING DROP OFF POLICY!!!!!! If they do, I will come back and amend this review with 5 ⭐️.
Today was my initial visit so my pooch Fitz and I could visit for a flu shot, temperament test, and visit the facility for day care. From my very first interaction and call with Simone, It has been a pleasant and professional experience. Simone was very thorough and helpful. Dr. Paine Spent quality time with Fitz & I, discussing his breed, coat, teeth, size, & my concerns with his anxiety when I need to work outside the home a few hrs per wk. He offered great feedback and suggestions to keep him looking & feeling great. Sam conducted Fitz’s temperament test and reassured me how well he did with three different sized dogs! And she could tell he loves people! Spot on! We are looking forward to Fitz starting day care next wk! Fitz was a happy boy and totally relaxed when we returned home!
Business Hours
Monday:07:30AM - 18:30PMTuesday:07:30AM - 18:30PMWednesday:07:30AM - 18:30PMThursday:07:30AM - 18:30PMFriday:07:30AM - 18:30PMSaturday:09:00AM - 17:00PMSunday:15:00PM - 17:00PM
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