Animal Care Center

Reviews

Johnny Cuatecontzi

I’ve been bringing my German Shepherd here 5+ years. Service and especially the way Dr Singh conducts business at Animal Care Center has been deteriorating as of late which is why I wouldn’t give 4+ stars any longer. Routine service was great over the years and I should have given him a review before but now when situations arise, I’m taking time out of my day so that others can see my experience to avoid the same. I wouldn’t give Dr Singh 1 star because he is very knowledgeable and overall decent with pets but his business as a whole isn’t client friendly any longer. I’d say 2-3 stars is appropriate depending on his day. Service: This is a separate point but WARNING that Dr Singh charges more for a rescheduled appointment than the actual exam fee - CHARGE THE SAME AMOUNT BUT TO MAKE PROFIT ON A RESCHEDULED APPT IS WILD. Perhaps he’s now charging a rescheduling/missed appointment because of less clients, who knows? Also they will present the card reader with a total but not provide the detailed costs before unless you ask, Apple Pay is not available only because he doesn’t want to pay the fees associated with this (his words). Business outside is also not kept up, no longer looks welcoming. I will start with this: I am NOT an expert by any means with veterinary care. In February my dog had a skin infection, which was addressed and somewhat cured. Thank you for this! Yet, Dr Singh specifically made a comment that my dog’s skin around his genital area looked off. No prescription shampoo was given at that time for that specific area, only to his coat. Fast forward to June, my dog has had a bit of blood droplets from his genitals so I took him to the vet emergency room as Dr Singh could not see my pet. Antibiotics were given and is ongoing for a week, I made a follow up appointment with Animal Care Center as I’m concerned with my dog’s health. During this follow up today, he suggested to wait until the antibiotics were done before we proceeded with further tests of possible stones, cancer, etc. Call me ignorant but why did he not suggest this over the phone and now I had to take time away from work with an 30 min drive only to be told this. Then when I ask him why I didn’t prescribe the medicated shampoo for his skin infection near his genital area back 2.5 months ago when I originally brought him in his response was “I could have prescribed more expensive medication.” This is probably not what most pet owners want to hear from you Dr Singh. More importantly, I will wait to see how my dog progresses over the next week and maybe look for a second opinion of another veterinarian that is good with large breeds. ***Update**** Called for a follow up and Mr Singh has refused to care for my pet, his originally reasoning was he did not feel comfortable with the pet but then changed it due to me leaving him a 3 star review. I went in to pick up my pet’s medical records and requested I speak to him directly to provide my feedback as most will leave a negative review behind a screen but never to someone directly. He then proceeded to say he is refusing service because I don’t trust him, for looking at a second opinion. I would argue that most people always want a second opinion when the pet owner does not feel comfortable but to refuse service to a pet because of this feels sketch. Yes, I could go leave a complaint to the Veterinarian Medical Board regarding Animal Care Center but at the end of the day it’s always about the pets we love, FIRST. Dr Singh made his choices with his operation and just simply want to share my experience so that others can avoid something similar. Lowering my 3 star review due to how Dr Singh handles situations when someone addresses their concerns.

Andrea Hernandez

This is the best vet we have had. He genuinely cares about the animal and you. He got us in twice for emergency issues and the price was reasonable. Would recommend to anyone.

Lacey Altieri

Got my dog spayed here and had absolutely no issues with Dr. Singh or his staff. He never tried to push a sale as other reviewers said. He was very gentle with my dog and even called the day after the surgery to make sure she was doing well. It’s been about a week since her spay and she’s healing wonderfully! Thank you to Dr. Singh and the team for doing a great job.

Maddy Lee

i do not recommend. i was asking more detailed questions for my dog the doctor just got annoyed at me and was rushing the whole appointment. Offered things that were rlly pricey off the bat, my dog did not need at all. Sactown vet is recommended.

Lee Miller

We have taken our fur babies to Dr. Singh for 10+ years. The staff is outstanding and friendly. Dr. Singh is very caring and we trust him explicitly. Thank you Dr. Singh and staff for taking care of our kids

Kelli Nitschke

Dr Singh was amazingly sweet with my dog, and his patience with me and my nerves was beyond wonderful!!

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Business Hours
Monday:08:30AM - 17:00PMTuesday:08:30AM - 17:00PMWednesday:08:30AM - 17:00PMThursday:08:30AM - 17:00PMFriday:08:30AM - 17:00PMSaturday:ClosedSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services