Petco

Reviews

Vanessa Prince

Entire store is trashed. The fish section had water all over the floor and a hose I tripped on. I thought maybe they were down stocking for the holidays but EVERY ISLE was partially or fully blocked and so messy. Don’t come here unless you absolutely need to. For any managers reading this please move your clutter so your isles are ADA compliant, and for goodness sakes put out some wet floor signs.

Nicole Stokes

Do not take your dog here to get groomed. My dog has been getting groomed with no problems until he came here. Kristine injured my dog and tried to downplay it. This is unacceptable.

jesyca Brown

Kiari was the best! Kind helpful and just outright blessed me and my baby girl! Thank you for being a kind soul

Kia J

Ricky assisted me in the store and went above and beyond. He has a great attitude and was willing to answer all of my questions. He also verified what we were purchasing to make sure that we had exactly what we needed. It was a pleasure being assisted by him.

robert guy

The last 2 time I've been here I've had a bad experience. The employees I've dealt with had no clue what they were doing , no knowledge . Today the employee tried to charge me $40.00 for a $10.00 fish he had no idea what the fish was and insinuated that I didn't either. I've been in the hobby for 30 years I'm no beginner

Donald Pope

I have been going to Petco since you opened in Madison. The I-55 location in Jackson is easier for me to drop by on my way home and pick-up Dog food. That location has been short of employees for a while now. being in retail, I know the importance of having enough employees and staff to help the needs of the customer, but not only that it’s unsafe to not have a full staff in this area because of the nonsense that goes on. Two nights ago I went into the store expecting to have to be asked to get checked out . I actually had a question about some dog food , that’s when I met Jessica. not only did she answer my question, but I found out she was a plethora of knowledge about my animals. Upon our conversation, I realized the stories full of employees, and that she was their training. She is an asset to your organization and should be over all the stores in this area, in my opinion, keep up the good work. Jessica impressed someone who’s hard to impress lol. Thank you for being exceptional.

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• No wheelchair accessible seating

Amenities

• Wi-Fi
• Wi-Fi

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

Categories