Address 100 Shubuta St, Jackson, MS 39209
Phone Number +16019225554
Description Losing a pet we love is often as difficult as losing a person to whom we have been close through the years. So when their lives are over, we want their final tribute to be as loving and dignified as possible. Best Friends is a service that helps your family observe the grieving process we go through when we lose a pet that is important to us.
They took such good care of our dear Siamese boy, Simon. He was as loved and as spoiled as was possible by our little family. He brought us together and helped our family through our toughest battles. I want to thank the team here for the work they do to help other families through some of the toughest times a pet parent can encounter. Fly high, my sweet boy.
I brought my moms pet here about a year ago and just had to drop off my baby of 12 years to them over the weekends. This was my first personal experience. There were lots of hours spent crying but Andrew and his team are so so kind and comforting in the whole process. It takes a great deal of weight off of your shoulders to know you are dropping your fur baby off to people you know are going to take good care of them. It makes the grief slightly bearable. If I’m ever put in such a situation again I will only bring my dogs here. With my moms dog we got his paw prints in a nice box and we were not expecting the lock of his hair. It was very sweet. You guys are great.
Can be a great service for pet parents. Not a great place to work, specifically the Jackson, MS location is what I'm speaking of. Also, not the best place for those seeking services for their pets. Management, when I worked there (Nov '21-June '22) was Robert and he was horrible. I agreed to work there from November -May, when Nick was supposed to return from an assignment. I was asked to work longer into June and agreed to that. When the time came agreed upon that I leave, I was told that I quit and my last check was taken from me. I reached out to corporate and nothing was done. Amazing right. He, Robert, is inconsiderate of his employees as I was asked to drive an unsafe van to Mobile, Al. I refused to do so after telling him the tires needing to be replaced (for weeks). I switched vans with another employee and the tires were changed that day. Another time, I let him know my van sways when it's storming and wanted to change my route with someone else, we were over staffed that day so he refused my request and said "it is what it is" and told me I could go home if I didn't want to do that route. So, I left that day. Concerning the pet parents, I stayed as long as I did because you all showed your appreciation anytime I saw you while making deliveries or pick-ups and I wish you all the best. I've seen on a few occasions where the cremation process was not what you would hink it should be. If Robert is still there, I wouldn't use their service. He has lost employees and will continue to do so as he is an unfit manager. Be bless.
Highly recommend using Best Friends if you’re in need of their services. When we lost our dog of 7 years, I truly felt like the world stopped spinning. Jeff was so professional and kind while I asked a million questions. They delivered my baby with care and included the requested paw print so I could get a few things custom made for us. I hope I won’t have to use them for many years to come but if the need ever arises, I know where I’ll be going. Thank you again!
Losing my girl of 16 years was the hardest thing to go through. Its only been a week and I am still out of sorts. Layla was my best friend. From the moment I contacted Best Friends I was impressed with how much love and compassion they have for pet parents. They were patient and they were understanding of my loss and genuinely helped me through each step of the way. I had them come get Layla from my home because she passed away in her sleep and even the driver was compassionate about my loss and tears watching her leave. He was gentle in bringing her to the van and he even asked if I needed more time to say goodbye. Kelly at the office was just as kind and genuine. I work with animals myself and there is something to be said about a business that truly goes the extra mile for pet parents! I respect that very much and I appreciate you guys for going above and beyond for me and for Layla.
I cannot express how amazing Best Friends is. The death of any beloved pet is traumatic, but we had some complications following Ruger's passing that caused additional grief and stress. We dealt with Jeff, and he was understanding, thoughtful, caring and professional. He made a difficult situation a little easier. I highly recommend their services.
Business Hours
Monday:07:30AM - 16:30PMTuesday:07:30AM - 16:30PMWednesday:07:30AM - 16:30PMThursday:07:30AM - 16:30PMFriday:07:30AM - 16:30PMSaturday:ClosedSunday:Closed
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