Address 105 Shop City Plaza, Syracuse, NY 13206
Phone Number +13154331155
Description "Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations."
Dr. Alice Wang and Dr. Heather Duboise and the Shop City veterinary staff are incredibly helpful, knowledgeable, compassionate people. They clearly want to send home happy, healthy pets. Thank you to all at Shop City Animal Hospital for making myself and my pets feel so secure and cared for!
After finding out that my long time vet's office is no longer a vet's office(only boarding now after losing their doctors) and calling around frantically all morning, Shop City Animal Hospital was able to get my cat in right away today. Dr. Danbois, the front desk receptionist, and the vet tech were all wonderful. Dr. Danbois was not only thorough, but spoke in a way that I could understand. She answered questions before I could even ask them. I love that they put aside sick visits each day for times when you can't wait weeks for a visit. Highly recommend. I will be transferring all my pets over here! Thank you to your team for finding my baby some relief today!
Everyone there was wonderful to our senior golden!
They told me my dog didn’t have fleas and that he had an ear infection.. Tried to scam me into buying their membership for 300 dollars for two dogs. Little to no concern about my poor babies health. Also another confirmed fleas and no infection.
I had a wonderful experience here. My cat was just there to get her nails clipped (which they did seemingly without much of an issue at all). The clipping with the new patient exam (mandatory exam for new cats) was $88 dollars. With the new patient package, I also got a free dose of flea treatment (Revolution) and they applied it to her which was nice. I ended up buying another 6 doses. And as pictured, they immediately gave her a blanket that had a pheromone on it that I hear cats as used to at birth which helped calm her down significantly. My cat seemed to not have the most traumatic time which is what I was afraid of. She seemed fine though. Overall, I’d say the visit was very pleasant. I think I spent roughly 45 mins here.
Staff is great will recommend this place. Barney(cat) was so comfortable and loved every minute being spoiled. Thanks for handling him with so much ❤️
Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 17:00PMThursday:ClosedFriday:08:00AM - 17:00PMSaturday:ClosedSunday:Closed
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