Address 5620 Thompson Rd, Syracuse, NY 13214
Phone Number +13154461200
Description "DeWitt Animal Hospital was established in 1956 as a full service companion animal hospital. We treat your pet as we would our own. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education."
We have recently left DeWitt Animal Hospital because we found the staff to be unwelcoming, unkind and honestly did not actually seem to like animals! The vet spoke dismissively, did not answer questions, seemed to love recommending pricey tests, and rushed through appointments. Overall vibe is cold, unwelcoming and dismissive.
Staff are very helpful and friendly! My cat Oliver and I were in and out quickly and the calm demeanor of the Dr. was helpful for keeping Oliver unstressed. Everything was explained to me thoroughly and I feel Oliver is in good hands with them.
I wish I could give zero stars. I've been coming here since I was a little girl I want to say since I was 13 and I'm 29 today. The vet tried Persuading me into fixing my animals. I told him I understood but if we could brush past all that and get to the shots and appointments I'd greatly appreciate it. He became very upset and demanded that I let him speak. I informed him that he tries persuading me every single time I come to fix my animals and I appreciate it, but I kindly pass on it. He became furious as he became brought in the face and tightened me and said we are ending our relationship here, and he will no longer see me all because I would not let him persuade me into fixing my animals.
My son’s dog was previously diagnosed with congestive heart failure by this vet several months ago. As a result, they prescribed 3 different medications as a precaution treatment. Recently, my son ran out of pills for couple of days of 1 of the 3 meds. He called the hospital to get a refill and they only would give him 5 pills. After the dog took those pills she was doing well. I had her the day, my son took the dog back for bloodwork in order to get the remaining meds. The dog walked in with a leash and when they brought the dog back to his car, she was lethargic and couldn’t walk. Obviously something happened within the hospital. Then he requested the vet to come out and was told either bring her home or to the ER. As a result they had to put the dog down due to her new condition. If they didn’t insist on bloodwork , I believe the dog would have been able to go home. I believe the dogs heart was stressed at this visit and she collapsed. My son didn’t want the bloodwork it was forced. The dog had a cough prior to this visit and was always happy to see me with a playful manner, even on the day they put her down . You be the judge, coincidental?. I’m so saddened by these sequence of events.
THIS PLACE IS A SCAM!!!! They act caring but steal all your money!!!! My dog was miss diagnosed prior to my over priced x-rays. My dog has seen multiple vets since, he was very very missed diagnosed!!! i was told to go to CORNELL without an x-ray!!!! This place is a SCAM!
Took my dog here, the vet told me she suspected brain cancer. She then recommended euthanasia. I was charged 700 dollars just for my dog to be seen & evaluated. I went to my vet the next day, to discover my dog had a double ear infection. Had they had done a full exam at this facility, they would have discovered that also. Please get a second opinion from your primary veterinarian before going here. These people are too quick to recommend euthanasia. Totally disgusted with their lack of knowledge & carelessness.
Business Hours
Monday:08:00AM - 19:00PMTuesday:08:00AM - 19:00PMWednesday:08:00AM - 19:00PMThursday:08:00AM - 19:00PMFriday:08:00AM - 19:00PMSaturday:08:00AM - 16:00PMSunday:08:00AM - 12:00PM
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Serves Manlius and nearby areas