Address 3009 Ingersoll Ave, Des Moines, IA 50312
Phone Number +15152743555
Description "A full-service small animal hospital specializing in providing the best possible medical, surgical, diagnostic, dental, boarding, & grooming care to the dogs & cats of the Des Moines area."
I had a rather unpleasant experience at the emergency vet in Des Moines and was quoted an outrageous price so I opted to make a last minute appt with ingersoll vet in the morning after as my dog was stable. I was very quickly booked for a same day appt and my dog was back to good health, good spirits and all his shots updated for an extremely affordable price. The staff was very kind amidst my anxiety and stress with my dog being stabbed by a neighbor. Thank you so much. Will be booking my others dog here from now on.
I recently adopted a cat from my local humane society. She was malnourished and could not keep food down. Ingersoll Animal Hospital was able to schedule an appointment the day I called. During my visit I could tell the compassion they have for animals! Tilly is feeling so great after the medication and modifications they provided. Highly recommend this vet!! The staff is very knowledgeable and friendly (:
Just wanna take a minute to say how wonderful all the staff at Ingersoll animal Hospital is but a great big shout out to the groomer Chrissa who does an absolute fantastic job on my sweet for a baby Lily lace!!!! I wouldn’t dream of going anywhere else if you’re looking for a great place to have your fur baby pampered for a day this is a place to go no doubt about it!!!! I’m also gonna throw out there that one of my other babies was sick and probably would not have made it without care of the vet there. You can tell that she really has a heart for animals. They’re not just animals to her. They understand that there are for babies absolutely love Ingersoll animals Hospital!!!!
They are super friendly and I am very pleased with my grooming appointments for my little Corgi. Highly recommend!!
I took Leo, my 11 yr. Old cat in for his nail trim! The young lady who took him back was so kind and I knew Leo was in good hands! When she brought him back I was so pleased to hear he was a good boy! Thank you so much!
We're new to Ingersoll Animal Hospital and had a good experience overall. The staff seemed friendly, although the young woman at check-in didn't seem to be all that motivated to help us when we came in. I guess my only other observation - and, I get this is a vet - but, do the rooms get cleaned? I ask because the exam room we were put in smelled like the worst wet dog odor I've ever smelled. Not expecting floral notes and a gallon of bleach, but... I'm not sure I've ever been in an exam room at a vet that smelled this bad. The care beyond the initial welcome was good... I just overall felt like there was some clunkiness along the way. Besides the intense odor of the exam room... Again, not exactly a warm & fuzzy greeting upon arrival... or really at all from the front desk person. I think were slightly inconveniencing her quiet morning. When did vets start telling owners, "you need to weigh him" - again, front desk person. Yes, these were the first words spoken. Seems like they used to do this as part of the exam. When checking out, we started to wrap things up at the counter and another team member walks up and suddenly, we're invisible again. The two have a several minute exchange about another pet in the middle of me standing there. I dunno, it just seems like the other team member could have timed things a bit better. I just want to feel like my vet genuinely is caring and friendly and available throughout my experience. Especially as a new patient. This definitely did not feel like that at check in OR check out. And... I guess while I'm here. The vet wanted to give my puppy treats to sort of comfort him. I had brought treats with but he (the vet) seemed apprehensive about giving him one of the treats I had. My thing is, if you want him to be comfortable and willing to come to a stranger in a strange place - my thoughts are, hand him a treat he's familiar with and loves. I didn't understand the hesitation. So, after thinking through our whole experience. I guess my jury is still out a bit. The other reviews are good and the location is close by. But I just had really mixed vibes at times, some really key times.
Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:ClosedFriday:07:00AM - 18:00PMSaturday:07:00AM - 12:00PMSunday:Closed
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