VCA Desert Inn Animal Hospital

Reviews

Ana Santos

This is my to go vet clinic. Right by the house. I take my 3 dogs and 2 cats there. Everyone is friendly and never had issue. They also helped put to sleep my dying Kitty of 19-20 years of age. It was difficult, but I appreciate them for their assistance.

Rick Brown

Service...Broken Dew Claw. Cost $300. Called Mon @9am. Had appointment @10. Front desk staff were friendly and efficient. Vet didn't make any impression. Even seemed offended when I told her what I wanted done before she could explain it to me. Whatever, this is 3rd time my poor pup broke a nail. From outta town and was an emergency. Thank you to the sweet woman who gave us a blanket for the Uber.

C B

This is a great place to take my fur babies. Everyone is so friendly and professional. They have appointments which is nice so you are never crowded in with lots of people and pets which can be challenging if some dogs are nervous.

Brian Revis

Tried to schedule a visit for my dog they said I had a past due balance and I could not see the Vet. I explained I did not have a past due balance but would pay the small fee right now on the phone with my c.c. just to see the Vet. The lady was rude and said go else where and would not even attempt to collect the alleged past due amount. No customer service skills, she did not give care in the world for my dog’s condition. I wish I could give zero stars. Very disappointing

Alicia Smith

i called to inquire about what i could give my cat for a 4 hour plane ride. the woman at the pharmacy was so nice and helpful. she knew exactly what we needed and explained everything to us in detail. very very helpful.

Jess Scanlon

I took my two cats to this vet back for their annual visit back in December. For one of my cats, I asked them to listen to her heart because there may have been a murmur when she was younger. They listened and sent her home saying her heart sounded fine. 3 hours later they called back and said she did have a gallop sound and that she would need to come in for an x-ray ($400+) and then an echocardiogram ($1000+) I did my own research and decided an x-ray was a waste of time and money so I took her directly to a cardiologist to get checked out. Cardiologist said she was absolutely perfect and they could not hear anything out of the ordinary. The cardiologist was only $900. My second cat has a bit of a behavior problem (biting vet techs). He needed to be sedated for his routine blood work and urine analysis. When I came to pick him up 5 hours later, he was still pretty deeply sedated. I called the vet asking him why he was still zonked because he’s usually better by now. They said he’d be fine in 24 hrs and that they gave him a “kitten cocktail”. I spent 24 hrs laying with him on the floor because everytime he’d walk, he’d fall over. After 24 hrs he became increasingly aggressive, growling and hissing all the time, attacking my other cat (which he had never before), attacking me, freaking out at every shadow and sound. Very much symptoms of PTSD. I gave him a couple of weeks to see if he tempered out before I called the vet back. They said that they gave him a heavy dose of ketamine to sedate him and maybe he was having a reaction. They would do more research. 2 weeks later they called me back to say it probably wasn’t the ketamine and it was just my cat, but they’d be happy to bring in a behaviorist for him ($$$$). It’s been 2 months now and nothing has changed. My cat is permanently traumatized now. He spends most of everyday locked up in my second bedroom because he won’t stop attacking, growling, and hissing. I can barely pet him or pick him up anymore. I’ve had him for 9 years, since he was 4 weeks old and bottle fed, and I feel like I’ve lost a child— he’s a completely different cat. My sister is friends with a lot of vets who believe (without seeing him because I can’t take him anywhere) that he suffered from “dysphoria” while waking up from an excessively high dose of sedation and that he does have PTSD. Leaving me with the options of staying like this or affording a behaviorist. Not to mention he needs a teeth cleaning and I can’t get him into a carrier at all. I’ve had cats for my whole life. And 4 in my adult life where I was responsible for the vet visits. This is absolutely insane and I have every right to believe that these vets do not care about your animals. Just about money. And BY THE WAY everything here costs twice as much as any other vet I’ve been to. My vet visit (2 cats, 2 vax, blood, urine, sedation) cost me over $700. Think twice before subjecting your fur babies to this vet.

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Business Hours
Monday:07:00AM - 17:00PMTuesday:07:00AM - 17:00PMWednesday:07:00AM - 17:00PMThursday:07:00AM - 17:00PMFriday:ClosedSaturday:ClosedSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services

Serves Clark County and nearby areas