Address 1400 S Custer Rd, McKinney, TX 75072
Phone Number +19725295033
Description We are committed to keeping your pets happy, healthy and long lived through preventive care and genuine concern. We feel it is our duty to provide the quality veterinary health care that our pets need, the warmth and gentleness that our pets want, and the understanding and flexibility that a family must have whilst looking after their pet.
Website http://www.chastainvets.info/
Staff and nurses are very helpful, friendly, and kind. My dog 🐕 had surgery of a mass removal,and they treated him so well. I'm very happy with their service.
Love this clinic. I have used them for 5+ years. They have always been caring & loving towards our animals. Never pushed us to buy unnecessary products or services!
This is the best Vet in the area, they have been taking care of my Yorkie for 15 years and he loves to stay there when we travel. There is no better care.
In 2021, was given a vial for a fecal sample and was charged for the parasite test. I brought the sample back in with my animal's annual in 2022. I was given a vial again for the next parasite test and charged $47.03 with no timeline of when I was to bring in the sample. I brought the sample in today with my animal's annual and was charged again, this time $51.37. I was told the vials "expire" in 6 months so they have to charge me and that they are now following their "rules" (but not following them before?). I was never told the "rules" and the vet in 2022 is no longer working there. They will not refund me for the test now. So I have paid for 3 tests but only 2 have been run on my animal. If they don't go over the supposed rules, how are we supposed to follow them?! I'm starting to wonder if they are another money grabbing vet office.
We’ve been customers here for years, but I can finally say that the quality of service and care has diminished. We boarded our dogs for a week or so and came back to pick them up completely dehydrated, having lost 10+ lbs, you can see their skeletal, they are shedding terribly, they act as if they are traumatized. Our dogs have never been clingy to one another, but have literally been sticking leg to leg in everything they do since being home. They won’t sleep alone as they use to before being boarded here. I don’t know what happened to my babies while they were boarded, but it wasn’t good. I don’t believe they were treated too well this go round. My dogs were given vaccines that I clearly told the nurse not to give them yet and that I would bring them back for. We’re taking our dogs to another vet and boarding facility. Their behavior now since their stay is completely abnormal.
Friendly staff. Knowledge vets. Easy to schedule an appointment and they run on time.
Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:08:00AM - 14:00PMSunday:10:00AM - 14:00PM
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Serves Frisco and nearby areas