Castle Creek Pet Resort & Spa
4.6 from 76 reviews
Address 4050 Virginia Pkwy, McKinney, TX 75071
Phone Number +12144916900
Description Castle Creek Pet Resort & Spa is a 13,000 sq ft luxury pet care facility located on a family owned horse ranch in McKinney Texas. We offer up-scale boarding suites, daycare, pet photography and a full-service grooming spa. This state of the art facility was designed to offer the best pet care around and our professional staff ensures the safety and comfort of every pet.
Stoney Stone
We have taken our three dogs to Castle Creek for the three years we lived in McKinney. It is an outstanding place to take your dog for boarding or playing during the day. You can tell when you walk in by the spotless reception area that they pay attention to details. I never like being away from my dogs, but I never hesitated to call Castle Creek when we needed to board them. Last week was our last visit as we are moving out of state. I hope to find a place nearly as good in our new location. Thank you to everyone at Castle Creek for taking care of our dogs. Robert Stone and Danae Palermo
Hi Britt
I took my dog here twice before the COVID pandemic. I stopped going the second time because I was not happy with the grooming done on my dog. I moved back to the area and decided to give them another try. The staff that greeted us upon arrival were kind and friendly. Unfortunately, once again, I was not happy with the grooming. My dog’s coat had a white residue on it. It appeared he was not rinsed well. The white residue dried up and became flakey. In addition, I was charged for a service that was not completed. I emailed the company the same day and expressed my concerns. I asked if I can take my dog back for another bath. I did not get a reply. I called five days later. I was informed they “did not get the email”. Although, it was sent successfully on my end. I received a call back later that afternoon and was offered a refund for the service that was not performed. There was no mention of my dog’s coat and the residue nor was there an apology. I will not be returning.
joanne lovato
Love this place. They take care of my dogs with so much love. My two dogs run in the door when.i drop them off.
Katie Rowe
We've been taking our German shepherd here for years for day care- he adores it! They're the kindest people, and great prices. Strongly recommend to anyone looking for daycare or boarding!
Steven Boydstun
My dog Moxie stays here when we are out of town. She looks forward to staying here, loves the people and getting to play with other dogs. Great place, can't recommend more.
Susan Ganss
Great place,great staff!! I am comfortable leaving my Jax with them! Grooming very good also. I have nothing but good experiences with them for a year now!!
Business Hours
Monday:08:00AM - 12:00PMTuesday:08:00AM - 12:00PMWednesday:08:00AM - 12:00PMThursday:08:00AM - 12:00PMFriday:08:00AM - 12:00PMSaturday:10:00AM - 12:00PMSunday:Closed
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Categories
Services
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