Pearland 288 Animal Emergency Clinic of Silverlake

Reviews

Michelle Lauer

I had to take my beloved fur baby in to have her put to sleep after the hours of my regular vet. The staff was so compassionate and caring. They explained every step of the process and gave us as much time with our fur baby as desired. We got to hold her paw and pet her as the process occurred giving us peace and closure in a highly sensitive situation. Every single staff member that we encountered was as kindhearted as the other. Thank you so much for taking such good care of Bonze and our family. They also sent us home with prints as a keepsake. Thank you!

Tia J

I was told after my dog received wires for a broken jaw that they would be easily removed and that he could come back and have the same Dr. remove them. Now, there are claims that he needs to come in for a physical exam (that he already has done and has scheduled with someone they recommended.) that will cost AND then after it would be assessed what’s needed to be paid to take the wires out. Anesthesia will need to be added etc…complete lies. Why would I schedule another physical exam just to get wires removed when I already have been getting physical exams by a vet YOU ALL recommended.I have already scheduled paid appointments for a place I was recommended to BY YOU! I was told in the initial visit that the process was so easy and that I could come right it and have it done. It sounds like they just want more money not to mention more than one doctor insisted that I amputate his leg after he was attacked. After 4 different vet visits, I finally found someone that actually cared and he’s been walking on all four legs. I will never come here again.

Mimi Pace

Visiting from out of town. My silky terrier got into a couple of grapes. Dr Van Dyke and her staff were awesome. Very professional and courteous. Treated my fur baby well and eased my mind. I would recommend this clinic for any pet owner.

J C

I waited 8 weeks to write this review… I went to this animal emergency clinic 8 weeks ago after little one ran into street after getting loose and mind you no images were completed. The specific words that I remember the provider tell me and my daughter were “ It is in my professional medical opinion that she be put to sleep, she is in too much pain, she will not make it through the night, all her organs are damaged”. And this was with no images been completed. Just a visual exam. I have to say they were extremely compassionate about it. They even provided me with some estimates on cremation I almost agreed with the provider, but my gut told me sign the consent for release of patient against doctors recommendation, and she will make it. I am so thankful that I did that because she has fully recovered at 98%. She was good actually FOUR weeks ago, but I purposely waited eight weeks. She’s going to the bathroom normally she’s running around barking everything I think in another four weeks that back Paw will completely touch the ground. I’d like a refund honestly because no images were completed and it was just a visual exam. No IV. It makes me so sad because I wonder how many families agreed with the recommendation of the provider, and no longer have their furry companion.

Bronwyn Rumsey

The staff was very kind and compassionate. The doctor gave extensive information so I could make a well-informed decision on the care of my cat. He had to be hospitalized, and I live 45 minutes away, so they called me with updates. Sadly, he didn't make it, but they called me to come in and see him and gave me privacy while I said goodbye. The next day the doctor called to check on me to make sure I was okay and to offer her condolences. I highly recommend them for emergency vet care.

Kierstahn Crotts

The staff here are amazing and made me feel so welcome and comfortable in the toughest time of my entire life...They were not pushy at all, they explained everything that was going on...and after I said my goodbyes to my brindle babe the nurse even took time and did the ink pawprint for me. They were awesome! I highly recommend 288 Animal Emergency Clinic if you ever run into after hours emergencies with any of your pets!

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Business Hours
Monday:18:00PM - 08:00AMTuesday:18:00PM - 08:00AMWednesday:18:00PM - 08:00AMThursday:18:00PM - 08:00AMFriday:18:00PM - 00:00AMSaturday:Open 24 HoursSunday:Open 24 Hours

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

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