Address 401 S Gilbert St, Castle Rock, CO 80104
Phone Number +17204640875
Description "Tails Up is a deluxe pet hotel and dog daycare. We offer small, personalized play groups and 24 hour staffing."
Website https://www.tailsup.com/%3F
Not for standard poodles. They ruined my dog’s top knot and now they both have bangs. Super nice and affordable but my groomer should have explained he can’t do a top knot. The outdoor pic was provided and the indoor pic is what I got. Standards are a hard breed to groom and I would have understood. Please be transparent about your grooming skills.
My shy rescue dog was taken care of by the sweet and caring staff. They cuddled her when she was scared while outside and helped her feel safe and comfortable. I was very nervous about leaving her here overnight, but she did very well and was happy to go back. We will definitely be returning!
This review is regarding the grooming service... I have taken my dog (Mini Bernadoodle) to Tails Up 3 times. I was especially disappointed the last 2 times. On the third appointment, I handed the groomer a short-written list of simple, reasonable requests having to do with the length of hair on her face, ears, tail, and legs. I asked for 1-inch length all around and 1 inch to be taken off the tail and ears. (I had made the same requests the second time verbally with no success.) The third time was the worst job yet. It seems that the groomer is insulted by requests and prefers to do what he wants and therefore completely ignores the client and does a shabby job as a result. I have included pictures…don’t let the cuteness of my dog distract you, notice the uneven face trim as well as the fact that her length is much longer than an inch. I will not be going back to this groomer or making any recommendations for his services.
Tails Up is amazing and the only place I am comfortable leaving my pups. They offer enrichment sessions, training, and any extra care needed. I have two rescue dogs, each with their own set of needs, and they’ve always been well cared for and accommodated. I also love that they are staffed 24/7- that is very important to me and often not the case at boarding facilities. I wholeheartedly recommend this place to anyone with fur babies:
Tails Up! has been a fantastic find for our family. Our dog, Jack, has been going since he was 12 weeks old. He loves the daycare! He has such a great time playing with the other dogs and he loves the staff. They always meet us as if he is their favorite pup and are friendly and so helpful in every way. He is also groomed at Tails Up! and Caeden does a wonderful job with my high energy boy who really doesn't like a bath. I can't recommend Tails Up! more enthusaistically. You won't be sorry if you decide to take advantage of all their services.
Our pups love going to Tails Up and we love knowing the Tails Up team takes good care of them. The enrichment days ensure the dogs are tired when they come home. We especially like the boarding because there is staff on property 24 hours. They have cameras so we can get a glimpse of the doggos when we travel. We get our long haired pooch groomed there, too. And the other gets pedi-pedis. They even do dog training. What a great place!
Business Hours
Monday:07:00AM - 19:00PMTuesday:07:00AM - 19:00PMWednesday:07:00AM - 19:00PMThursday:07:00AM - 19:00PMFriday:07:00AM - 19:00PMSaturday:07:00AM - 19:00PMSunday:07:00AM - 19:00PM
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