PetSmart
4.3 from 1362 reviews
Address 1335 Western Blvd, Jacksonville, NC 28546
Phone Number +19109382410
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/nc/jacksonville-store0416.html
Tara Tremaine
They go through a lot of changes, i think. If you know what you want, it's good. It is hit or miss on getting correct help though. Most of the workers have been very polite. I've just been at better .
ツStanley
Plenty of fishes, guinea pigs, and birds. The occasional cat or two if you are lucky to see them in their homes. Plenty of dog food, toys, and items to choose from. Additionally, they have on-site training and classes which is most ideal with their business cards they place on the table. Generally speaking, it's a pretty nice store to escape from the daily stresses of life and to relax in.
Pegasus Fonville
My wife went today to return my daughter’s hamster and get a different one AS PER THEIR POLICY STATES. Apparently this “manager” was extremely rude to my wife cutting her off from talking and making my daughter and wife feel stupid and dumb for returning the hamster. Very unprofessional and very uncalled for to treat customers in this manner to have my daughter in tears when she got home. Y’all need to learn how to treat customers. Don’t like your job or not happy with your job find a new one. Will never give this location any business anymore.
CRYSSLYNN KEETON
Great place to go as a person with a disability if you want their dog trainer to harass you and your service dog. 3rd time it's happened 2nd time corporate has been contacted. Next time it'll be the PD who can be the ones informing everyone on how it's illegal to mess with a working service dog or the fines included to a business for allowing it to happen by an employee. Will say this last time everyone else was great, just the dog trainer who was harassing the *multiple* people with disabilities.
Angel Tyler-McMiller
My first visit back in a while because of how their fish were but customer service was great that day! Today however we were given mis information, a stank attitude and was lied too about buying a new animal family member after we had just called. Lexis attitude was stank, uninviting and was giving "I just don't feel like filling out one form and putting a pet in a box for transport 15 mins before close with no other customers!", it was giving lazy and rude. At 41 customer service matters and she's horrible.
Alicia Nashion
Definitely love going to this one off western due to a lot of friendly people, workers and activities. They do a great job bring people in from the public to get involved or earn points, etc. I loved going to the BanField vet clinic and how helpful they are. I will definitely recommend this location.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Discover
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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