Address 549 Airport Rd, Carson City, NV 89701
Phone Number +17758872171
Description Since 1932, our mission has been centered on caring for pets, finding them homes, and saving lives. We are a socially conscious, open-admission animal shelter, adoption center, and veterinary clinic caring for more than 18,000 animals each year. Our focus is on maintaining a high live release rate through a preventative model of sheltering.
Website http://nevadahumanesociety.org/
The adoption side of this place is great, everyone was really nice and informative. However we had to come back to get one of the cats restitched (she licked the wound open) and we were met with rude attitudes and bad service from the vet staff. When we walked in, we didn't know where we were going so we wanted to make sure we were in the right place. We said we were here to get our cat restitched up and the lady behind the counter (who was holding a dog) said "I'm kinda holding a dog, so I can't really take a cat." In the rudes tone. We could obviously see the dog, we just wanted to confirm that's where we needed to be. We then were called 6 minutes before they close that our cat was ready to pick up, when we got there I said they didn't call. The lady at the door replied, again in the rudest tone, that "we did call. We called at five." She then laughed at me when I looked confused. (We looked in his phone log right after this and we never saw a call received at 5, so either they were lying or it didn't go through to our phone). I was in full support of this place until receiving this treatment from ladies who were all old enough to know how to be respectful to people. I'm discouraged from ever going to this place to get an animal again. Poor communication skills from the staff, and rude attitudes for no reason.
I've adopted many animals over the last 30 years, most from shelters like this or private facilities. I have never had an experience as good, from the first moment to the last, as the experience I had at this shelter. The staff was consistently friendly and empathetic, interested in helping me find the right pet. More than just parroting back what I was saying to them, they made helpful suggestions and suggested dogs I might not have otherwise considered. One of those dogs is my new best friend, Boone. The facility was remarkably clean -- a low bar, I know, but it's surprising how many animal shelters aren't that way. And the animals, it was clear, loved the staff that they were dealing with. The adoption process was straightforward, no one made me feel like a criminal being grilled by the police (also something that happens at a lot of shelters during the adoption process), and the whole thing was quick. I really can't recommend them highly enough.
These guys are AMAZING. I can't speak for the reno office, actually I can but I won't here. But the Carson branch is wonderful. GREAT PEOPLE who REALLY CARE about animals AND the people who care for them!!!!
Happy Dog Owner Here. Couldn't be happier with Zelda my Mastiff pup. Nevada Humane Society made it easy to find and adopt.
We wanted to adopt a new girl because we lost our baby of 19 years. I really didn't expect to find one that quickly but Bella quickly melted my heart and I knew we had to bring her home.
I love my new buddy and the adoption process was very easy!
Business Hours
Monday:ClosedTuesday:11:00AM - 18:30PMWednesday:11:00AM - 18:30PMThursday:11:00AM - 18:30PMFriday:11:00AM - 18:30PMSaturday:11:00AM - 18:30PMSunday:Closed
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