City Way Animal Clinics - Fall Creek
4.3 from 184 reviews
Address 2442 Central Ave suite a, Indianapolis, IN 46205
Phone Number +13178547447
Description City Way Animal Clinics - Fall Creek is a dedicated pet healthcare facility. With a compassionate team and advanced services, we provide comprehensive care for your pets. From routine check-ups to specialized treatments, we prioritize your pet's well-being. Our emphasis on building relationships fosters a sense of family. With modern facilities and personalized attention, we strive to ensure your pet's health and happiness. We are here to service the cities of Indianapolis, IN, Carmel, IN, Camby, IN, Greenwood, IN, Fishers, IN, Greenfield, IN, Fishers, IN, Fortville, IN, Westfield, IN, Kokomo, IN and more!
Mindy Blech
The staff at City Way Fall Creek has been an absolute blessing to me and my pets since moving to Indianapolis in 2021. Despite having two very difficult pups, they have treated us with love and the utmost care. Through treating my senior dog Peyton through laser therapy, diet issues, mobility issues, surgeries, and so much more, they were knowledgeable, helpful, and so very supportive. They never made me feel like a bother when I would ask what I’m sure felt like a million questions and when choosing treatment options, I never felt pressured to just go with the most expensive option or to do things that weren’t necessary. When we began to discuss helping him cross the rainbow bridge, they provided information, resources, and support but never pressure. When the time finally did come, Dr. Smith and “Aunt” Susan came to our home, explained the process, and let us determine the timeline, giving us all the time we wanted and needed both before and after he passed. I’m not sure I could have let anyone else take him away, but when I passed him in his blanket to Susan, I knew he was being passed to someone who also cared for and loved him. The compassion and caring that we received during that time will always stay in my heart and memory. When I adopted a new rescue pup, Max, there was no question that we would be returning to Dr. Smith and the City Way Fall Creek staff. Max has provided his own set of challenges with aggression and behavioral issues. But again, they are kind, patient, thorough, and caring in working with him and I always receive prompt and thorough follow up for any procedures or tests. Dr. Smith takes her time to make sure that my non-medical brain understands everything and clearly lays out any options, including potential costs, for moving forward. Overall, Dr. Smith and the staff have provided the best possible care to my pets. Despite there being many other options between my home on the southeast side of Indy and the clinic, it is undoubtedly worth the extra drive and time. The clinic is modern, clean, and bright and I trust Dr. Smith explicitly. I am so grateful for her, Susan, Brittany, Maria, Leslie, Amanda, and all of the staff who always have and continue to provide stellar care and service.
IndysDogs Boarding
I've been taking all my Whippets here for years. The staff, vets and techs are all wonderful, educated, and don't "dumb it down" while explaining things to me. They all know I am hyper paranoid about germ exposure with puppies and they exceed my needs. I've referred other pet owners to them and will continue to do so! I'd give them ten stars if I could!
Lisa Marie Cason
Dr. Smith and the staff of City Way are fantastic! We’ve been bringing our cat every 3mo for the past 2 years for cancer treatment and everyone is very caring. We worked with Amanda last visit as well and she was fantastic. So glad we found them when we did ❤️
Gretchen Matsuda
Both veterinarians are incredibly knowledgeable and always know what the current research is for every condition we have presented them with. The vet techs are equally informative and have great advice for dealing with the nitty-gritty details at home. Dr Smith will always have a very special place in our hearts, as she came to our home to help us send our beloved Dax over the rainbow bridge. Dr Smith always is thorough and gives us great information and options. She never makes us feel rushed and listens carefully.
Zoe Hamilton
I can't say enough great things about City Way Fall Creek and especially Frankie's favorites - Dr. Smith, Auntie Susan and Lucinda! We are constantly met with smiling faces and the upmost care for him. They explain things thoroughly, are upfront with costs and truly want the best for your pet!! Our Frankie ADORES the entire staff and his tail doesn't stop wagging the entire time he's there (and he makes himself right at home) :)
Quinn Holloway-Jackson
I've never had any complaints or anything but good experiences going to City Way and their Fall Creek location. We have both dogs and cats, some sweet and easy and others who are kind of jerk-butts. All are handled with care and understanding, and everyone who has ever helped us has been amazing. Most recently I saw tech Amanda (aka Wanda!) with my older dog Banjo, along with Dr. Smith. We also saw Dr. Neyenhaus for our cat Kaleo. And definitely at least one other awesome person, I am terrible at names. Point being - everyone here is great. They're knowledgeable, they are informative, they are caring. I feel comfortable trusting my pets with them, and that's saying something coming from my neurotic self. Thanks everyone, from us, Banjo, Fiddle, Freyja (who apologizes for her rudeness) and the kitties too!
Business Hours
Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:08:00AM - 13:00PMSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Categories
Services
Serves Indianapolis and nearby areas
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