City Way Animal Clinics - Irvington
4.6 from 136 reviews
Address 5541 E Washington St, Indianapolis, IN 46219
Phone Number +13177853260
Description City Way Animal Clinics - Irvington is a renowned veterinary clinic, dedicated to providing top-tier care to pets in Irvington. With a skilled team and modern facilities, we offer a comprehensive range of services, from routine check-ups to specialized treatments. Our personalized approach and commitment to pets' well-being create a trusted environment for pets and their owners. We are here to service the cities of Indianapolis, IN, Beech Grove, IN, Franklin, IN, Greenwood, IN, New Palestine, IN, Fishers, IN, Zionsville, IN, Brownsburg, IN, Greenfield, IN, Plainfield, IN and more!
Phil Melangton
Simply wow, fantastic back to back experiences. The practice was highly recommended and it exceeded those expectations. Some background: we’ve had the same vet for decades. Fortunately, for him, and unfortunately, for us, he sold his practice and set sail on a well-deserved retirement. We hung onto the vision of the new owners for as long as we could, however, considering they are temporarily closed and absent a vet, we had to take care elsewhere and we are so glad we moved it to City Way - Irvington. From the easy online scheduling (for Dr Anna Jones), to the welcome at the door, communicating with Lisa to meeting Cassie the super vet tech and finally Dr Jones… The whole experience was fantastic, and that was just yesterday. I’ll explain: Seven months ago we were going to “temporarily foster a kitten”… And I think we all know how that goes. She just turned one last week and she’s been a fantastic cat rescued from the mean street of Indianapolis. Suddenly, she has decided she wanted to do some bedwetting. Biologic or behavioral?… the jury is out. Those results will be determined, but Dr. Jones and Cassie provided the upmost care for her with strategic solutions moving forward. That leads me to my past vets office closure. We also have a 6 pound wonder Maltese named Jazz who has had a lifelong liver issue. Hills L/D food has been a life changer and she’s been on it for years however it does require a prescription. Issues with ordering from our past vets online store started over the weekend. I found out yesterday that it’s a likelihood that we were not going to get the food that was yesterday!) After Doc and Cassie took care of Tabitha yesterday afternoon they listened to my concerns about Jazz and we were able to get her in first thing this morning. After a thorough exam, Doc took care of the new prescriptions, and Cassie walked me through next steps. I’ve already received updates from Covetrus and the food has been ordered. Well…. Let’s say the bar was set pretty low based on the challenges we’ve had over the last year and a half with the past clinic… I really forgot what it was like to work with an efficiently running practice. That said, the entire experience with City Way massively exceeded expectations. Stellar care in a timely manner that was very appreciated. Our two fur babies appreciate the love and care provided, and we look forward to continuing our relationship with our new favorite vet and staff! Oh! And if you made it this far… I was shocked at the fair market pricing. Based on my experiences over the last couple of years, I felt like my old country veterinarian pricing had been taken over by a practice only looking for profits because of the super high prices. City Way was a fantastic value in my opinion for the superb service. Fair and reasonable.
Bes Taylor White
The Irvington crew are some of the loveliest being in the neighborhood. They seem to genuinely care about their furry patients and often check in after appointments. We have been coming to this vet for years and it brings my joy (and anxiety down) to have such lovely support for Mowgli.
Nguntha Bawi
They were very nice and treated my cat very well! The technician, Jasmine, and our doctor, Dr. Bryan, complimented him very often. Additionally, they carefully handled him and made sure to be gentle with him. We were also given a few complimentary cat treats to feed my cat. I would definitely come here again if my cat has any sicknesses or injuries!
Bee Redfield
We love this clinic! Dr. Jones is so kind, caring, and knowledgeable, and the team is also wonderful. Our favorite part of the clinic though is IRV the cat! He is the office cat, and he has been instrumental in socializing our new puppy to cats. He is so patient and sweet with dogs and puppies, and lets her get to know cats in a safe environment with a friendly cat. I'm so thankful they have Irv to help with things like this (and to welcome you into the office!). Keep up the great work, guys and gals!
T B
My husband and I have been taking our pets to City Way Clinics since around 2013. We've gone to different locations as we've moved within Indy, and every single time has been a wonderful experience. The staff and vets are so kind and compassionate and it is obvious that they care. It is easy to get burnt out/overwhelmed, working with sick animals and their distressed humans, but the people at City Way seem to be doing a great job at managing all that and still greet you with a genuine smile.
Maureen
Dr Jones and Lauren were just fantastic with my boys. Their neutering went great, they took such good care of them. They are so friendly and knowledgeable to talk to and so loving towards our dogs!!!!! All of our experiences at City Way have been great so far!!! We really appreciate everything you do!!!
Business Hours
Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:08:00AM - 13:00PMSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Categories
Services
Serves New Palestine and nearby areas
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