Pet Angel Memorial Center

Reviews

Kim Ballard

My best friend, Jack, took his last nap on Sunday. I was blessed that our vet could come to my house so he could be surrounded by his family and loved ones when he passed. But Sunday was the only day it could work out for everyone to be here. The wonderful ladies at Pet Angel offered to meet us at their location, on a day they were normally closed, to take care of him after he was gone. I'm so very grateful for their compassion. The thought of having to wait and let him suffer or take him to an emergency room to be put down by a stranger was unbearable. Katie and Theresa went above and beyond for me during a very difficult time. They were both so kind and patient with me through the whole process. I received him back today. His perfect paw print brought me to tears, and the box is beautiful. I would not have been able to give my Jack the send off he deserved without Pet Angel. I'm forever grateful.

li sun-magill

I have used them twice last year, as painful as it were, they tried to make their work as nice as possible. As a cremation center, this is the place we pet owner don’t wanna be but has to face it when the time come. Their staff try hard to be sensitive to our feelings. I appreciate all your work. I hope you keep up the good company culture in this difficult business. And I thank you for be with my babies for the last point of their earth time. Much appreciated!

Lucinda Stratton

I was so excited to pick up the cremains and paw print today of my beloved 14 yr old chihuahua Honey.. She was the light of my life. I have her 7 year old daughter Paris. I thought the packaging, box (urn) and satin and velvet bags and certificate were very nice. However, I am very disappointed that I did not receive a paw print. If I had known, I would have made one myself before bringing her in. I had heard from many people you receive a paw print when you choose a private cremation. I thought it is included in the price of the private cremation. I just read the reviews where Pet Angel stopped making them due to COVID around 2 years ago, but they were making the paw prints 3 months ago. I miss Honey so much and the paw print would have been wonderful to add to her memorial. And, now it’s too late to make it. Or MAYBE they made it but forgot to put in in the packaging. I am devastated and feel so very cheated. IF IT COSTS MORE TO GET THE PAW PRINT I WAS NOT INFORMED.

Amanda la

My sweet cat, Lil Foot, just passed away and I had the remains sent to Pet Angel. When I got them back, they were well packaged in a nice gift bag. Inside the bag was a certificate of cremation with her name on it. There was a felt bag with a wooden urn full of her ashes. There was also her paw print engraving. I couldn't ask for anything better, especially for the price. They are very professional and seem to really care about your beloved pet. I highly recommend this place for your pet funeral needs 💔💜

Victoria Brooke

I hate to make a post such as this concerning a memorial center but I feel the need to express my disappointment and allow my grief to be heard in honor of my beloved boy. This was my first experience with cremation and, if I'm being honest, death in general. Maybe my expectations were too high because of how much I loved my Dewbear but I feel things should have been more professional. I had to wait (3) weeks to receive my dogs ashes.. As I was already upset about that, I understood that I'm, unfortunately, not the only one going through this devastating situation so I leaned into patience and compassion. However, when I finally received my dog's memorials, there was an ash residue on the box that held his paw print. Again, maybe I'm being too dramatic but that was unacceptable to me and I wish his things would have been a little more neat and clean. I say all of this not to deter you from doing business with Pet Angel Memorial, but to express my concerns to hopefully avoid someone else experiencing this. As someone with depression and anxiety, I was already extremely uneasy about cremation but with the events that had taken place I was put in a spot. I can sense that for some people, seeing an ash residue could present them with a panic attack or something similar. Regardless of everything, thank you for getting my beloved Dewey back home to me.

Tristan Hoover

Im very unhappy, not with the services they provide, but with the over all experience, our dog was sent to the Louisville, Ky location, we had requested his collar be returned to us, as well as a pawprint, we recieved neither. When we asked about the collar we were originally told that it had been thrown away, then we were told that it had been cremated with him. Needless to to say we were quite livid with this news, but then we recieved a call from a receptionist there saying they had found his collar and they were going to hsve it sent to our vet when they dropped off other pets. (we live in owensboro) we waited almost a week before calling back today, just to be told that they , infact, did not hwve his collar and that it had actually been cremated with him. We had been told thst it was policy to hold on to the collar of all pets for 6 months, i just want to know how such a policy can be looked over and even down right ignored, and wonder how many other pets this has happened to.

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Business Hours
Monday:09:30AM - 17:00PMTuesday:09:30AM - 17:00PMWednesday:09:30AM - 17:00PMThursday:09:30AM - 17:00PMFriday:09:30AM - 17:00PMSaturday:ClosedSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

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