Bullitt County Pet Salon
3.8 from 115 reviews
Address 1567 Old Preston Hwy N, Louisville, KY 40229
Description Bullitt County Pet Salon, where your furry friends receive top-notch care and attention. At our salon, we prioritize quality and safety above all else. That's why we offer both same-day and next-day appointments, ensuring your pet receives timely care without compromising on the excellence of our services. We believe in taking the time necessary to pamper your pet properly. While we don't offer express appointments, rest assured that every grooming session is tailored to your pet's needs, with a focus on their safety and well-being. Please plan on your dog being with us for at least 4 hours, as we meticulously attend to every detail of their grooming experience. Remember, perfection is not rushed at 🐶Bullitt County Pet Salon 1567 Old
A Google User
If I could give this place zero stars I would!! This was the worst pet service I’ve ever had. Talk about every dog parents WORSE NIGHTMARES come true. This lady had my dog from 10- 7, and even at 7 when I was there to pick her up asked for a few more hours. And at this point I was very uneasy after my dog usually only take about 2-3 hours to groom max! So I refused and said I’m here to get my dog. The lady proceeded to meet me and my wife at the door and quite literally threw down my dogs leash and said “has she ever been groomed before. “ My dog is a goldenDoodle and was about two in these photos of course she had to of been groomed before!!!! And the disrespect of not even handing my dog to me. DO NOT COME HERE! My dog acted very skittish the days following this even until I could get someone to come fix her. I see all her very rude and unprofessional comments on here to other reviews with TERRIBLE story’s as well. And all she can say is excuse after excuse. “We didn’t have enough time” “A regular routine opposed to every 6 months would help with all of your complaints.” the sarcasm is awful!! “The standard time frame for a groom is 2-4 hours as we have multiple dogs that also require prep work, finishing work, and we offer dogs multiple breaks through the service as needed.” but can’t explain why other reviews she’s had them for 8-12 hours . Please read the reviews and just see the way the owner reacts instead of trying to make things right! Maybe you should take on less dogs, you’d be much better out of business to be quite honest.
A Google User
I am only giving 3 stars because even tho my dog came out looking really good, she gave me an appt time of 130 when I got there she wasn’t there and then pulled up like 10 mins after me, kept the doors locked so owners were not able to come in and check on thier dogs. And at almost 730pm she was just now finishing my dog after me dropping him off at 130pm made me late cooking dinner for my kids etc… Like I said my baby looked great but if hes gonna be kept for 6 plus hours every time he needs groomed we will NOT BE BACK!!
A Google User
I was getting a little nervous because of how long it was taking not because I thought our dog was in danger but because it normally doesn't take that long. The owner kindly explained why and honestly went over board to get his dry skin off. I am a small business owner as well and unfortunately problems do arise throughout the day and delays happen it just part of it, then throw in kids being there in the mix which I also have to take mine to work some days. Some people just need to learn patience. Our dog looks great! And the owner was very nice. We will be back!
A Google User
I’ve been bringing my dog to this salon and utilizing the boarding and feel confident that my dog is treated with love and kindness. The business owner is very responsive and kind. She’s always going above and beyond to ensure my dog has what she needs.
A Google User
Samantha has been the greatest to our family, Chase our sheepadoodle has been going to only her since he was weeks old almost a year old now. He always looks great and even though he gives her a hard way to go sometimes with his feet she is always patient with him. The wait to get your pup back is long sometimes but it is just her but she is also brought him home for me before so I didn’t have to drag my 3 year old daughter back out. I try to recommend her to everyone I know because she’s very sweet and her prices are so affordable.
A Google User
Wonderful! Our dogs have been coming to Bullitt County Pet Salon for the past 2 years, and we have always been treated very well and had fantastic results! This is one of very few places, that I could find, who will work with the certain quirks of a husky, especially my stubborn, but sweet husky. Our appointments have always been kept as they were booked and completed in the appropriate time frame for 2 dogs to be groomed. The owner is very sweet and caring! She really puts a lot of attention to detail in the work that she does and you can tell she loves all animals! In my experience she has been very responsive and prompt to texts and other means of communication. I love being able to support small businesses in my local community and this is one of my favorites!
Business Hours
Monday:08:00AM - 20:00PMTuesday:08:00AM - 20:00PMWednesday:08:00AM - 20:00PMThursday:08:00AM - 20:00PMFriday:08:00AM - 20:00PMSaturday:08:00AM - 20:00PMSunday:13:00PM - 18:00PM
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Debit cards
- NFC mobile payments
- Credit cards > MasterCard
Categories
Services
Serves Hillview and nearby areas
Latest Businesess
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